Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 mai 2023

What a nightmare!!!! We installed this app, and noticed a MAJOR DROP in sales only to find out that it had broken our entire /cart page!!! No one was able to checkout until we caught the problem! Whether or not someone had purchased a subscription, they were not allowed to checkout - it would take them to the /cart page where a loading icon would just rotate for hours on end. As a quick fix, we had to put up a pop-up cart that would allow for checkouts. Not only was this the worst experience we've ever had with an app, but all their instructions on how to setup the subscription were wrong. Support would tell me to do things and test orders that didn't end up working the way we wanted them to. Those test orders also went towards our monthly limit!! Not only did we not have a cart page active, terrible support, and a major headache, we had to pay for it all!!

Thompson Ferrier
États-Unis
2 mois d’utilisation de l’application
Appstle Inc. a répondu 15 mai 2023

Dear Merchant,

I am the CTO of Appstle. I am sorry you had less than stellar experience with us. The cart widget doesn't work out of the box for all themes. That's why we have a note in the portal to reach out in case it doesn't work. All the other issues are already taken care of. There was a high surge of merchant chats at that point of time, hence it took us some time to reply.

14 novembre 2023

Best app, Henry was helpful

FeminHope
États-Unis
Environ 2 mois d’utilisation de l’application
Appstle Inc. a répondu 15 novembre 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

16 juin 2023

App works great and the support team is very quick and knowledgeable if you have questions or need help setting things up. the chat feature connects you to them in minutes. The rep Annie was very good to work with!

Pursuit Nutrition
États-Unis
3 mois d’utilisation de l’application
Appstle Inc. a répondu 16 juin 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

30 août 2023

We migrated our subscriptions to Appstle from another subscription app for more functionality. We have not billed our first round of subscriptions yet, but so far so good, and the options for customizing are extensive. I cannot say enough good things about the support! Muhammad and his team answered my many questions with patience (I had a lot) and in a timely manner. This was my main reason for choosing Appstle. Thanks!

Blackout Baking Co.
États-Unis
12 jours d’utilisation de l’application
Appstle Inc. a répondu 31 août 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

11 septembre 2023

The app is nice and even if there are some limitations on customization, their team helps very quickly, impressive.

MINUO
États-Unis
Environ 2 mois d’utilisation de l’application
Appstle Inc. a répondu 12 septembre 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

20 juillet 2023

The app that I need for my subscription! Also, customer support is awesome. She was very patient with me and even made a video for me to watch how to do it! @Momna.

Vogue Philippines
Philippines
4 mois d’utilisation de l’application
Appstle Inc. a répondu 21 juillet 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

9 juin 2023

Great support when starting our business! Very patient and works with you every step of the way! Mitanshu was who I worked with.

Micro Brew Shirt Club
États-Unis
Environ 2 mois d’utilisation de l’application
Appstle Inc. a répondu 9 juin 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

21 septembre 2023

Excellent support in getting our customers migrated and set up in the App. Looking forward to seeing how it performs in the coming weeks

&Keep
Royaume-Uni
13 jours d’utilisation de l’application
Appstle Inc. a répondu 22 septembre 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

17 mai 2023

Great customer service. Was able to help me when I need to customize it on mobile. Definitely worth giving it a try.

Aroma Peak Coffee Collective
États-Unis
3 mois d’utilisation de l’application
Appstle Inc. a répondu 17 mai 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

30 septembre 2023

This is the third time I've needed customer service. (Not for a product issue, just because I'm ridiculous with computers) Each time I had someone different help me and each time my experience has been wonderful!. I always feel respected and not like my ignorance is of annoyance to them. *Thank you customer support people*

Bended Knee Christmas Tree Farm
États-Unis
1 jour d’utilisation de l’application
Appstle Inc. a répondu 1 octobre 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.