Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Avis (3 897)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 septembre 2024

The customer service for this app was amazingly fast and they provided us a quick solution within a few minutes.

We're very impressed and the App also works great!

Roots
États-Unis
Environ un an d’utilisation de l’application
Appstle Inc. a répondu 23 septembre 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

24 septembre 2024

I had an issue with sizing of the widget and reached out to customer service. The issue was resolved within minutes. A true demonstration that the team cares for their customers and is invested in helping them. I've used other subscription apps and they were clunky. Appstle is far from that.

aharamushrooms
États-Unis
11 mois d’utilisation de l’application
Appstle Inc. a répondu 25 septembre 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

15 novembre 2024

My question was answered promptly with easy to follow instructions on how to resolve my issue.

42 Days Coffee
États-Unis
4 mois d’utilisation de l’application
Appstle Inc. a répondu 16 novembre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

11 octobre 2024

Best APP, GREAT SUPPORT

WhyNotPrivacy
Pays-Bas
7 mois d’utilisation de l’application
Appstle Inc. a répondu 13 octobre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

9 octobre 2024

great customer service!

Morgans Apothecary
Canada
7 mois d’utilisation de l’application
Appstle Inc. a répondu 10 octobre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

8 septembre 2024

j'étais contente mais après les modifications faites, mes produits ont disparus et il y avait deux fois le même point sur mon site. J'ai demandé d'arranger les erreurs et la personne a dit qu'elle n'a rien fait et m'a envoyé une video. Apres avoir insister en lui disant que je ne sais pas comment faire car je n'ai pas touche a changer des produits et que mon site a ete cree par un professionnel, il a finalement modifier ses erreurs. donc en resume en general ca se passe bien mais vraiment aujourd'hui c'etait pas top du tout donc je mets une etoile pour aujourd'hui.

L'Agence French
Canada
Presque 2 ans d’utilisation de l’application
Appstle Inc. a répondu 10 septembre 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. We understand how the appearance of two subscription options on your product page could have caused confusion and frustration. I would like to explain the situation thoroughly, and clarify what happened.

Upon reviewing your case, we discovered that the issue was not due to any change we made, but was a result of a pre-existing configuration. Specifically, the product was added to two subscription plans, which led to the two subscription options/widgets displaying on your product page. This setup had been in place before we made any updates or changes, meaning that no action on our part contributed to the problem you experienced.

Once you informed us of the issue, we immediately investigated the cause and resolved it within just a few minutes. To ensure you fully understood what had happened, we also shared a screencast video that demonstrated how the product had been added to both subscription plans. Additionally, we provided an explanation of the steps we took to resolve the issue and ensured the product page was displaying correctly.

We genuinely appreciate your feedback and are always working to provide all our merchants with a smooth and seamless experience when using our app. Your satisfaction is our highest priority, and we are committed to clarifying any further questions you may have. Please feel free to reach out to me anytime at ria@appstle.com.

16 septembre 2024

Great App for our Subscriptions. Easy to integrate and a lot of customization possible. If you need help, you receive support answer less than 1-2min and they fix your problem immediately!! Thanks to the great team!

Coby's
Allemagne
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 17 septembre 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

20 septembre 2024

Henry was a great help today. He was able to answer all the answers I had and also was able to help me solve the issue I was having.

Cristy Cali
États-Unis
12 mois d’utilisation de l’application
Appstle Inc. a répondu 21 septembre 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

17 octobre 2024

We managed to implement a subscription service for our premium dog food. The app is working perfectly for us and our customers. And the support is really fast and always very helpful.

Die Futterbar
Autriche
5 mois d’utilisation de l’application
Appstle Inc. a répondu 18 octobre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

1 octobre 2024

App is simple. But has the best value for the $ once you learn it. No transaction fees and reasonable pricing.

Support team is best in class too.

Ribbon Checkup
États-Unis
8 mois d’utilisation de l’application
Appstle Inc. a répondu 3 octobre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve