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The Appstle developers offer quick and efficient customer service - cannot recommend them highly enough! We just switched to their subscription app from another developer and I think this will work great for us. It's nice to know that if we run into issues, their customer support is there to assist quickly. Great app and people!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've only spent an hour or so digging into the JS. For example, it has trouble locating all the buy boxes on the page in order to actually add the subscription options, despite selecting them by class. I'd be ok with slow or no support if there were good documentation, but alas, that's also not the case. I'll revise the review if someone gets back to us and fixes the issues, but we just keep getting the same response that they have to "escalate" every issue and don't have a timeframe for getting back to us.
Hello,
This is Hemant, the lead dev/CTO of Appstle. I am sorry you had less than a stellar experience with our support. I went through the ticket in detail and the reason we had to involve the dev team, was because, by default, the widget is displayed only for the main product on the product page. It is done this way so that in case you have additional products on the same page, we don't display a widget for them by default.
To show an additional widget, it requires placing our snippet in the liquid code of your theme. We can add it for you but require some details. I have reached out to you on the chat as well. Please let me know a good time to connect.
The support team is so sweet and truly go above and beyond to meet the client's need. Sooo happy I choose this app to use!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
AMAZING! Nadeem helped me with all my little details and went way above and beyond. I would give them 10 Stars!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
カスタマーサポートの対応が大変よく（24時間対応で、だいたい5分以内に返信いただける）、これが無料で使えるのはすごくお得。
やりたい方法を相談すると、動画や画像などを使って、分かるまで教えていただけるといつも大変助かってます。
これからサービスローンチしますが、おかげでスタートできそうです。
他のShopifyユーザーにお勧めしたいです。
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Customer service is great. They help with any changes you need on the spot. The respond quickly via chat
This app has been perfect for what we are trying to achieve. Some of the areas we did struggle with the team at appstle were very quick to explain how to fix them and even conducted the fixes themselves to help us with time. Huge thankyou to appstle for all the help
Aussie Farm Box
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth:)
Customer service has been great! Responsive and have helped me fix a few issues my sites were having. I definitely would recommend it to others.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
The best support available online! Seriously, 2/2 times I've used it support has been spot on and lightning fast! The plugin itself is nice, and for just starting out or businesses who are established I think this one fits the bill for everyone. Can't go wrong with Appstle Subscription IMO!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
This app is great! It has so many functionality that requested many other apps in the past. And the customer service is the best you could ask for. All that for a very competitive price.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.