Appstle℠ Subscriptions App
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The only "thing" that is more amazing than this app is it's support team. They are super-helpful and supported me with everything from custom theme-integration to problem solving within minutes.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)
I cannot recommend the app. I recently asked for support to set up a shipping profile so customers from a specific country would get free shipping when subscribing to a product, and customers from other countries would still need to pay shipping. What happened? The App has a serious flaw and customers outside these countries that are meant to receive free shipping were not able to check-out at all anymore. I have lost sales due to this app and when raising this to their customer service - their attitude towards the issue was absolutely unacceptable. Instead of being curious to understand the issue they basically blamed me for their flawed app. I cannot recommend this app and surprised they have so many positive reviews.
Hi Dear Merchant,
This is Ria, the co-founder of Appstle. I really apologize for the inconvenience you faced. I have gone over your concerns, and have also connected with the Merchant Success Head who you spoke to regarding the issue. Thank you for providing us the opportunity to connect 1:1 to explain the shipping setup for subscriptions, and to work on your requirements real-time.
We hope things are now working smoothly and as expected! Please do not hesitate to reach out to me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.
Great service from the Appstle Team. Always very quick and responsive to answer questions, and do some theme matching. And the app itself is working like a charm!!
Well done Appstle
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth :)
Bug after bug after bug!!! This app is poorly made. I've used it over a year now and every 2 weeks there is a serious bug that needs to be fixed. The ONLY reason I have not switched apps is because they have no way of migrating the subscription data to a new app, so we need to leave the app installed for our older subscriptions. DO NOT USE THIS APP, SAVE YOURSELF THE HEADACHE!!!
Hello,
We have checked out the issue thoroughly on our end with our developers, and according to the investigation, we believe something has changed in your theme, and it intermittently loaded our script twice, which caused the widget to show up twice on the product. We have made updated our code now, and things are working fine.
We've emailed you about the fix as well. Could you please confirm if the issue is fixed on your end? Please feel free to reach out if you need any other assistance, and we will be more than happy to help.
Since Appstle, similar to any other software, is a tool embedded in your store site, any change to your store (theme update or installation of other apps) may sometimes result in overriding or conflicting code. If that happens, please either involve your developers immediately to correct the conflicting codes, or reach out to us. Our support team is highly technical and will be able to fix it immediately.
We;'re just starting using Appstle and we are really impress with the quality and the speed of the customer service
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Support disponible, l'application semble bien fonctionner pour le moment.
J'espère que cela va durer dans le temps
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
The customer service is always great and quick. They are always there to help with any questions or concerns.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great tool that helps a lot when selling subscriptions, e.g. for digital products. Incl. very good support!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Support is second to none. Extremely excellent customer service and support. Would not hesitate to recommend to others.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Customer service through the chat box helping me install and configure the app was immediate, courteous, and very effective!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.