리뷰 (3,701)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 3월 20일

This app is a subscription powerhouse! and the support is unparalleled. I recommend this app to anyone

Ktyledon
캐나다
앱 사용 기간 1일
답글 Appstle Inc.개 2022년 3월 20일

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

2023년 7월 24일

The app itself seems great. The service and support is not.
When going through the migration process we dealt with OVER 15 DIFFERENT PEOPLE via an email string that could wrap around the earth, and it became very confusing and frustrating. Emails were ignored when I was asking for things to be confirmed and one, they would just not respond. It took far longer to set up than anticipated and the process was not communicated well at all.
They made our system live, before we had even configured (or knew we had to configure) the shipping settings. That to me was an absolute NO - and should never have happened. They then advised that having more than 1 option for a shipping profile was not possible, so we had to change our entire shipping structure to suit this system.
I've since asked for information on a button within the app and how long a link lasts before expiring on our customers.. and have been told to ask shopify (even though they could understand the answer to advise THEIR customer, they choose not to, and send me to ask shopify after waiting 1 hour for a reply on chat from them).
The service is not where it needs to be at all. We trust people with our customers and our businesses and livelihoods... and so if we continue to have issues like this, Appstle will be removed and we won't use it.

Neat
뉴질랜드
앱 사용 기간 대략 1개월
답글 Appstle Inc.개 2023년 7월 26일

I am the CTO of Appstle. I am sorry you had less than stellar experience with us. Regarding your recent issue about payment link expiration, it was brought to our attention for the first time. Hence we weren't aware of the expiration time. It has been asked by other Shopify app partner members as well in the community. https://community.shopify.com/c/shopify-apps/about-the-cause-of-the-expiration-of-the-link-button-in-the/td-p/2118565.

As for the response delays I am trying to get to the bottom of the issue. At Appstle, we take customer support very seriously and strive to provide hands-on 24x7 support - 365 days. I will ensure the hiccups you saw in the past won't happen again. I apologize again for the inconvenience.

2022년 5월 10일

Amazing support and easy onboarding process with help all the way. Quick responses to questions and much happier with the appearance of the widget than our previous app. Very happy

GnuSante.Creations
캐나다
앱 사용 기간 1일
답글 Appstle Inc.개 2022년 5월 10일

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

2021년 4월 28일

Excellent customer service, helpful and quick to respond with our queries. So far, a great app. Thank you!

Storigraphic | Sustainable Paper Goods
영국
앱 사용 기간 1일
답글 Appstle Inc.개 2021년 5월 3일

Thank you very much for your review! We are glad that you are satisfied with our product.

2021년 10월 7일

This app is a great choice. Many features and the price point is very fair for what it can do. Best of all, they offer support in a way that is unheard of for any of the other apps we've used. It is available 24/7/365! I even had a call with one of their support team members to clarify a few initial questions. With their support so readily available, I was able to get everything installed and set up in one day. Amazing!

1Mission Nutrition
미국
앱 사용 기간 1일
답글 Appstle Inc.개 2021년 10월 7일

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

2023년 5월 4일

Nice people, good app, would recommend to other folks who want to sell subscriptions on their website.

Orion Herbs Company
미국
앱 사용 기간 1일
답글 Appstle Inc.개 2023년 5월 4일

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

2022년 5월 20일

The app has been wonderful so far! And the customer service team is great. Mann, a representative, was able to help us with everything we need!

FueledAF
미국
앱 사용 기간 1일
답글 Appstle Inc.개 2022년 5월 20일

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

2021년 5월 3일

Only installed yesterday but it has been easy to setup and great support via Chat. Support helped modify the look of the widget and added help tips.

cathaven_perth
오스트레일리아
앱 사용 기간 1일
답글 Appstle Inc.개 2021년 5월 3일

Thank you very much for your review! We are glad that you are satisfied with our product & Support.

2021년 10월 12일

Solide App um Abos einzurichten. Es dauert zwar etwas bis man überall durchgeblickt hat und welche Einstellung was bewirkt, aber man kann es schaffen :)
Bei Fragen reagiert der Support schnell und kompetent. Von daher empfehle ich die App gerne weiter, vor allem, da es einen kostenlosen Plan gibt bis zu einer Anzahl an Abos.

MeisterStammDaten
독일
앱 사용 기간 28일
답글 Appstle Inc.개 2021년 12월 9일

Thank you for your kind words. Please feel free to reach out to us, if you need any other help.

2021년 12월 22일

I installed Appstle this afternoon, and I experienced a UX issue with our site/theme. I'm not actually sure if the issue was with the app or the theme, but I spoke with an amazing support person from Appstle. He not only fixed the issue within minutes, but went above and beyond to ensure the app was properly integrated and colours matched the website. When our next client needs a subscription app, I know where to go. I cannot recommend this enough. Well done, Team Appstle!

Bala Veda
미국
앱 사용 기간 1일
답글 Appstle Inc.개 2021년 12월 22일

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.