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Set up took seconds! And they took the extra time to making it fit my theme colors. So easy to use and customizable.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I wanted to migrate from my current rewards program to Appstle as it includes more features, such as point expiration and VIP program for. a much lower price. Unfortunately, the backend of this app is very time consuming and complicated. The wording and options were confusing. You also can't preview anything you are doing. The migration was very manual, and I started feeling very uneasy about removing my current program as I was not very confident in this one. I reached out to support several times, and although they were responsible, I really received not much help in the migration, although they keep stating to chat with them for a smooth migration with a specialized team. My recommendation would be to have a dedicated person to hands-on migrate you (copy your current program), and get you going right away.
Hello,
This is Ria, the co-founder of Appstle. We sincerely apologize for the less than stellar experience you had with our app. It looks like there might be some confusion regarding the app you meant to leave the review for, but regardless, we understand that navigating a new platform can present challenges, especially during the initial setup phase.
We are continuously working to improve the user interface and are simplifying the configuration process to make things more intuitive for our users. Your feedback is invaluable in guiding these enhancements.
Regarding the migration process, we apologize for any inconvenience you experienced. While our migrations team aims to provide comprehensive assistance, it seems there may have been a gap in effectively addressing your concerns. We have re-evaluated our migrations process for Appstle Loyalty post your feedback, and have made it more hands on now. We want to extend an INVITATION TO SCHEDULE A CALL with our Migrations team lead, to further discuss your migration needs and assist you in configuring your loyalty program per your needs. You should have received an email from them.
You can also reach out to our support team at support@appstle.com anytime. Our support team is available 24x7x365 and will be taking your request on priority.
I downloaded this app for my use in india but due to shopify restrictions i was'nt able to use the app but i'd like to comment one thing that their staff and team is very good .
Thank you for your support. Really appreciate it! We are constantly monitoring the updates on Shopify's end, for this functionality.
I didn't know what to do when I installed this and it wasn't functioning. Within 3 minutes they had responded and fixed my issue! fast and kind! 100% great job!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth
Have had two interactions with the team and both experiences have been fantastic. Have happily begun my trial with this app and am confident they will continue to provide great service.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!
Installed in minutes. Had a question about shipping charges with a subscription, hopped on the support chat and had it answered in just a few more minutes.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
The best tech support i've ever had. Mitanshu was so helpful and quick - it made me subscribe to the Starter level of the app.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Very easy to download, very helpful support team! EXACTLY what I was looking for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I used this subscription app for our Supplement ecom site. Great customer service. Easy integration. Very helpful. Definitely recommend!!......................................
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!
I haven't had a chance to do a deep dive with the app yet, but I have already experienced the company's fantastic customer service. In just a few minutes, an online assistant was able to help me connect the widget to my site and set it up to match the rest of my site's theme. Very impressed with their customer service and helpful staff! If that's any indication of how good their product is, I know I will be a very happy customer!
Thank you for the review. Really appreciate that! We are glad that we were able to meet your expectations. :)