Omtaler (3 767)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
17. september 2024

Ash with Appstle customer service truly made the experience with the app worthwhile. Navigating the ins-and-outs of Shopify can be a little confusing, but the team at Appstle walked me through everything with screenshots and patient explanations of how to do each option of how I wanted it set up. When I became stuck on an issue, they logged into my Shopify account and found the issue quickly, and didn't log off until they made sure that the problem was completely resolved. Thanks again, Ash!

Iron and Clay Flowers
USA
Over 1 år bruker appen
Appstle Inc. svarte 18. september 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

21. september 2024

I've been teaching Korean and generated a lot of sales from this app and it's ease helped me build a lot of subscription plans and bundles. It also pairs extremely well with Tevello which is the course app.

I asked Freya to put in a simple feature on my website and she fixed it for me in about 2 minutes. Something that would have taken about weeks or months to solve. They've always been attentive so I have been a happy customer.

KoreanLearnin
USA
Over 1 år bruker appen
Appstle Inc. svarte 22. september 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

17. september 2024

Hussain was the one that helped me.

Customer service is key when I look to partner with a company.

It doesn't matter how nice or awesome your app is. If the customer service doesn't happen or it's replaced by AI, customers can tell how much you actually care. The promise is only as good as trust that is built over time. You can't automate that.

Appstle's team does not compromise on this.

I recommend their service.

Faithful Saint Coffee
USA
Over 1 år bruker appen
Appstle Inc. svarte 19. september 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

22. september 2024

I'm not a developer or designer but Appstle has been really straightforward to use! I think it's a great app for subscriptions! I did have a few questions and Brooks was great with helping configure my subscription plan. Anything that they didn't already have in their "help" section, he quickly recorded tutorials for and sent them to me. I spent probably 3+ hours chatting with the him to get everything set up perfectly and he was super patient throughout the process. I was really happy that their support was available so quickly and was so thorough, unlike other apps sometimes!

If you're looking for a versatile subscription app, highly recommend appstle!

The Bright Side Candles
USA
Rundt 1 år bruker appen
Appstle Inc. svarte 23. september 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

22. september 2024

Saved us a massive headache when we figured out Shopify doesn't natively support subscription based products. The basic plan is free giving you the time you need to start earning revenue. Then once you start earning above $500 monthly the cost of the subscription is very little compared to what you are earning.

Quibble
USA
Rundt 1 år bruker appen
Appstle Inc. svarte 23. september 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

24. september 2024

So easy and SOOOO helpful!

The app itself is easy to set up, although the support on offer is so good that there really is nothing to worry about if you do get stuck with anything.

We saw a slow start, however, we have been surprised by the popularity of the subscription model and would recommend it to anybody with a product line that is endlessly replaceable.

Our customers love it, so we love it too!

PurelifeBiotics
USA
Rundt 1 år bruker appen
Appstle Inc. svarte 25. september 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

28. september 2024

I had a fantastic experience with this app! Kate from customer support went above and beyond to resolve my issue. Not only did she quickly address my concerns, but she also provided valuable advice on how to make the most of the app. Her professionalism and willingness to help truly made a difference. Highly recommend this app and their exceptional support team!

Jupiter
USA
Over 2 år bruker appen
Appstle Inc. svarte 29. september 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

4. oktober 2024

I hardly leave a comment or review for any business unless I am impressed with their service or customer service. These people are super fast to reply and their app is one of the best. I highly highly highly recommend them.

Clear Comfort Night Guards
USA
Over 2 år bruker appen
Appstle Inc. svarte 5. oktober 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

9. september 2024

Appstle have been great. Really good value, robust subscription app that does what you need it to do. Also, their support is first class and will find you a solution to any complications you run into.

Nutri Tailor
Storbritannia
Rundt 1 år bruker appen
Appstle Inc. svarte 10. september 2024

Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!

2. oktober 2024

They make changes in production without notifying customers, resulting in customer portal downtimes of more than 12 hours. Or they upload new features without testing them properly with the result that “things” appear that don't work or don't fit the aesthetics of the portal.
Most of their support tickets take between 24-48 hours to resolve because their agents have limited knowledge and have to pass the issues to their developers.
Some of these issues result in financial and reputational losses for those of us who use Appstle.
They do not calculate shipping rates correctly, so many times orders are shipped without shipping costs and this means losses.
And much more.

Remolonas
Spania
Over 2 år bruker appen
Appstle Inc. svarte 4. oktober 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. I apologize for the inconvenience you faced. I have reviewed your concerns and connected with the Merchant Success Head, who will contact you to discuss any remaining concerns related to your store.

We hope things are now working smoothly and as expected! Please do not hesitate to contact me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.