Omtaler (3 347)
Raffiner
-
Etter vurdering
Always a great experience. Customer service is incredible and helps immediately. They will even do it for you if you are not tech savy. Highly recommend!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Un service incroyable avec Prarthana. Compétente, gentille et super rapide. Service client facile, simple et efficace.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)
Annie was Amazing!! Helping me with set up and answering all my questions. Even got my product page looking better so the subscription buttons and the add to cart sat properly on the page. Really aprpeciated her patience and assistance. I knew when I chose this app it was the better of the ones I looked at just for options and functionality but add to that the support recieved and it's been Great. Here's to a smooth release and customer engagement.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
What a nightmare!!!! We installed this app, and noticed a MAJOR DROP in sales only to find out that it had broken our entire /cart page!!! No one was able to checkout until we caught the problem! Whether or not someone had purchased a subscription, they were not allowed to checkout - it would take them to the /cart page where a loading icon would just rotate for hours on end. As a quick fix, we had to put up a pop-up cart that would allow for checkouts. Not only was this the worst experience we've ever had with an app, but all their instructions on how to setup the subscription were wrong. Support would tell me to do things and test orders that didn't end up working the way we wanted them to. Those test orders also went towards our monthly limit!! Not only did we not have a cart page active, terrible support, and a major headache, we had to pay for it all!!
Dear Merchant,
I am the CTO of Appstle. I am sorry you had less than stellar experience with us. The cart widget doesn't work out of the box for all themes. That's why we have a note in the portal to reach out in case it doesn't work. All the other issues are already taken care of. There was a high surge of merchant chats at that point of time, hence it took us some time to reply.
Their service is just great, I haven't had a chance to use their application yet but the customer service is just perfect. They are available 24/24.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Great app with multiple features that comes with very quick and efficient support. Special thanks to Prarthana!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I am extremely satisfied with my experience using this Shopify plugin and interacting with their outstanding support team
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Twice now I've had a great response from their support team using the online chat. They're available when I needed to talk and were able to resolve my question quickly both times. This was when we were still building our website and were just using the app's free tier. I'm happy to purchase a plan now. I think this will work well for my website.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
I am just getting started with my website and the idea of integrating all the features of bigger stores is daunting. However I know that I will need to offer these features and conveniences if I am going to compete. Appstle has been a huge weight off my mind because I have no idea how to code and these guys made the process easy. Now the step between sending someone a bill and getting paid is eliminated because I offer physical products and services on my site. Even prompt people will sometimes ignore an invoice. So, turn that invoice into a receipt.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Staff were very friendly and attentive with helping me integrate the app onto my store. They go out of their way to help teach me how it all works and how to manage the app on my own. So far everything looks great and i look forward to partnering with them for a long time.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)