Appstle Subscription

So far the migration experience has been great, with both an onboarding call that was specific to our needs but also the all back and forth to migration was very easy.

They have one of the best support teams I've ever dealt with. When you're running a business, it's 24/7 and its great to have vendors that are available 24/7 as well. They respond extremely quickly and they're always willing to help. Great and always available support is the reason why I stay with them because I know if I need help, someone is there.

Customer care agent went above and beyond to help me

Great app and the support team is actually super helpful. Very rare. Love this app.

I found my customer support representative Jackson very helpful and prompt. I am new to appstle and so far have had a good experience. I believe the excellent customer service to be of utmost importance.

- Installation took a entire week of me staying up to midnight asking them whether the installation had completed
- They only work PCT time zone which meant i wouldnt get a response until after 6.30pm
- Today after 5 days of correct orders they charged 116 wrong subscriptions to customers, taking hundreds of pounds from them without their consent. My customers are furious, I have to refund all of them manually one by one, some have cancelled their custom with me.
They have ruined my website, caused me to lose 90% of my customers. I do not recommend this app and I strongly recommend you avoid them if you value your business and your customers.

Chaque fois que nous avons une problématique, nous écrivons au support et avons toujours une réponse rapide. Les gens du support sont courtois et sympathiques. Ils nous ont même proposés de nous aider à agencer le widget avec notre boutique en ligne sans que nous leur demandions.

Vraiment un excellent service clientèle, nous recommandons!

perfect customer service i had a problem it got fixed and they offered to enhance my website and did all the work gave me the best and suitable preview for my website thanks so much very responsive and kind.

Amazing and quick. Nancy was especially extremely helpful with my needs for editing the look of my widgets.

Any hitches we've had with the app (mostly just the getting used to the changes from Recharge and migration) have been promptly solved by their support team, who are always eager to help. Now things seem to be working great!