Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Omtaler (3 946)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
18. november 2024

We operate a micro business, on line sales are our primary sales method to us & repeat business is critical. Appstle enables us to seamlessly provide this service to our customers. Any support queries' we send are acted on and addressed promptly and professionally.

Press Juices
Irland
Rundt 2 år bruker appen
Appstle Inc. svarte 19. november 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

20. november 2024

I had a wonderful experience working with the staff at Appstle. They were always so helpful! If you are looking for a great subscription for your website look no further.
DeeDee

Orchard Valley DIY Home Decor
USA
Rundt 2 år bruker appen
Appstle Inc. svarte 22. november 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

11. oktober 2024

Appstle is the best subscription option for Shopify. They have great customizable options but their support is even better. They have helped us grow our business significantly.

ForTheBirds.com
USA
Over 2 år bruker appen
Appstle Inc. svarte 12. oktober 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

15. oktober 2024

Had an issue accessing my customer subscription accounts. Contacted Shopify via the chat feature. Received an immediate response. I described my issue and their team diagnosed the problem and fixed it immediately. Very please with the service so I didn't have any interruption with my customer's subscriptions.

Billion Dollar Graphics
USA
Rundt 2 år bruker appen
Appstle Inc. svarte 16. oktober 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

29. oktober 2024

Appstle Subscriptions has been amazing for my Shopify store!

The support team has been a huge help throughout the setup process. They were quick to answer my questions and made sure everything ran smoothly on my site.

If you’re looking to add subscriptions to your store, I highly recommend Appstle. It’s easy to use and backed by great support!

Cellular Nano Health
USA
4 måneder bruker appen
Appstle Inc. svarte 30. oktober 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

17. oktober 2024

Nancy, Ash & team very helpful. Customer service is very good, and the app works amazingly. Would definitely recommend :) @Appstle please don't sacrifice the customer service, it's hugely important to us and a big reason why we stay with you!

Overherd
Storbritannia
Nesten 2 år bruker appen
Appstle Inc. svarte 18. oktober 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

28. oktober 2024

Great product for offering subscriptions to customers. Lots of flexibility and options. The best part is their customer support - exceptionally helpful!

BestLife4Pets
Canada
Rundt 2 år bruker appen
Appstle Inc. svarte 30. oktober 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

24. november 2024

App was good until 2 of my clients needed to update their payment methods. There's a glitch in the app that will not let them update their payment methods. The link that's emailed to them to correct the payment method, just takes them back to the original message. SO FRUSTRATING! I tried deleting the clients to re add them, but I can't cancel the subscriptions so it won't let me delete the client to attempt to re add them. Major glitch!

PlayHrdTrainHrd
USA
11 måneder bruker appen
Appstle Inc. svarte 26. november 2024

Hi,

This is Ria, the co-founder of Appstle. I have thoroughly reviewed your concern. Your customers were not able to update their payment information from the email received from Shopify.

Please be advised that the payment information is solely handled by Shopify, and we as a Shopify native subscription app, can only process the payments using encrypted data. We do not update or modify payment methods, as it is controlled by Shopify.

I am attaching the relevant Shopify documents here, for your reference. https://shopify.dev/docs/apps/selling-strategies/subscriptions/modeling

Furthermore, to extend our assistance, we have gone ahead and created a Shopify ticket on your behalf, to help you with it. The ticket number is: 52786650

Please feel free to let us know if you need any other assistance.

2. oktober 2024

They make changes in production without notifying customers, resulting in customer portal downtimes of more than 12 hours. Or they upload new features without testing them properly with the result that “things” appear that don't work or don't fit the aesthetics of the portal.
Most of their support tickets take between 24-48 hours to resolve because their agents have limited knowledge and have to pass the issues to their developers.
Some of these issues result in financial and reputational losses for those of us who use Appstle.
They do not calculate shipping rates correctly, so many times orders are shipped without shipping costs and this means losses.
And much more.

Remolonas
Spania
Over 2 år bruker appen
Appstle Inc. svarte 4. oktober 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. I apologize for the inconvenience you faced. I have reviewed your concerns and connected with the Merchant Success Head, who will contact you to discuss any remaining concerns related to your store.

We hope things are now working smoothly and as expected! Please do not hesitate to contact me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.

3. oktober 2024

Great app and great customer support. It allows us to make a considerable amount of recurring revenue monthly via subscriptions and customers have full control - they can skip, pause, edit or cancel subscriptions.

Perpetua Life® UK
Storbritannia
Over 1 år bruker appen
Appstle Inc. svarte 5. oktober 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve