Appstle℠ Subscriptions App , 3 224 recenzje

The app itself seems great. The service and support is not.
When going through the migration process we dealt with OVER 15 DIFFERENT PEOPLE via an email string that could wrap around the earth, and it became very confusing and frustrating. Emails were ignored when I was asking for things to be confirmed and one, they would just not respond. It took far longer to set up than anticipated and the process was not communicated well at all.
They made our system live, before we had even configured (or knew we had to configure) the shipping settings. That to me was an absolute NO - and should never have happened. They then advised that having more than 1 option for a shipping profile was not possible, so we had to change our entire shipping structure to suit this system.
I've since asked for information on a button within the app and how long a link lasts before expiring on our customers.. and have been told to ask shopify (even though they could understand the answer to advise THEIR customer, they choose not to, and send me to ask shopify after waiting 1 hour for a reply on chat from them).
The service is not where it needs to be at all. We trust people with our customers and our businesses and livelihoods... and so if we continue to have issues like this, Appstle will be removed and we won't use it.

This app seems to have it all, great integration as well as customer service. Definitely recommended

works great for our online wine club! great customer service.

Great app with great support. I recommend using this app over the other sub apps as its so easy to use.

I was hoping to find a seamless transition from one sub hosting platform and this was the best choice I could have made. Engineers have been beyond helpful and thorough. Excited about this new sub platform for my business and customers. So thankful for this dedicated team!

Great Service. Quick Response. Solved my issue right away on a Sunday evening.

Really great app, quick and simple to set up and integrate. Awesome customer support, fast effective, glitches ironed out swiftly and all up and running smoothly. Highly recommend. Thank you Appstle!

The app is easy to integrate and works well for what we need. The support team are extremely helpful and quick to respond to any queries, often sharing loom videos and detailed explanations. Highly recommend!

The support team is out of this world with responsiveness and handling of request in our experience.
I have not launched the app yet but in our testing the product works exactly as described and has been intuitive to use.

We really recommend this app because it's simple and easy to use. Also the customer service is amazing, they quickly diagnosed and resolved our issues. Great product and team.