Appstle℠ Subscriptions App

I just download this app. I am still making my way around it. I ran into an issue while setting up the subscription plan. I contacted support, they got back to me in no time. I was chatting with Adam, He assisted me well, I appreciate his expertise and patience. Honestly I don't know how well the app performs yet or how much value it's gonna bring to my store, but so far I am satisfied with their support system.

Die App verfügt über viele Features und Möglichkeiten, ein Abonnement für die Kunden individuell zu gestalten. Entsprechend komplex sind die Einstellungsmöglichkeiten. Für Shopbetreiber, die ihren Shop nicht auf Englisch haben wollen, kommt entsprechende Menge zum manuellen Übersetzen hinzu - daher 4 Sterne statt 5 für die (noch) fehlende Übersetzung.
Doch dieses Manko wird durch den ultraschnellen und kompetenten Support mehr als ausgeglichen. Die Chat-Optik mag suggerieren, dass es sich um einen üblichen Bot handelt, doch nein, es sind echte Menschen, die auf jede Frage eine Antwort haben. Großartiger Service!

Tiene buena funcionalidad y un servicio técnico dedicado y amable, pero presenta algunos problemas de personalización y hay áreas en las que falta pulido. Funciona bien con requisitos sencillos pero es limitada para operativas complejas.

Customer service is very attentive and helpful. They helped me migrate from my previous subscription app to Appstle. The process was mostly seamless. I had to readdress the same issues repeatedly while transferring a few customers' subscriptions to Appstle. Although that was frustrating, customer service was responsive and met each concern with a positive attitude and urgency to resolve the issue. Thank you Paul and team.

Amazing support - shout out to Kate!

Easy onboarding process and realllly good support.

Edit: Seems like after the onboarding, the quality of support becomes erratic. Sometimes it's good sometimes people make you wait 20 minutes only to resolve the wrong issue... Adam.

Works well - should have custom domain offered as standard because without it, your emails may not get through to your customers. That's not a luxury and should be a given - but other than that, all good.

Der Kundenservice ist sehr nett und hilfreich, die App ist einfach und sehr anpassbar. Ich bin sehr zufrieden. Ein Stern habe ich abgezogen weil es die App nicht oder noch nicht auf Deutsch gibt.

It's working well. I moved from recharge as this is much more fairly priced for a small business. I do find the app settings a bit hard to navigate but the support is always available so that makes a big difference. Today I had a problem with my shipping set up and got a reply within a minute, with screenshots how to manage it. Resolved in no time!

They have been a good company and even when I uninstalled the app by mistake their dedicated team and system were able to restore everything without issue...as though it hadn't happened. It could use some work on the end user side of things but I have liked it thus far.

I've managed to set up a SaaS style subscription service on my store for digital products. There are a couple limitations but if you spend the time and figure out what those limitations are you can design your subscription product to work for digital SaaS.

Appstle has great customer support. They are very responsive and always willing to help with tricky questions.

So far this has been a good choice for us and our business.