Avaliações (3.337)
Refinar
-
Por avaliação
Great engineers
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
The app works great, but when you do run into trouble, customer support is awesome!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
In order to add subscription functionality, the app will delete your existing product and recreate it. In the process, resetting SKU, and shipping weights without notifying us before hand. Ended up messing up many of our ongoing orders and costing us significant time to clean up.
Hello,
This is Ria, the co-founder of Appstle. Our app DOES NOT delete and recreate existing products to add subscription functionality. That is a convoluted and wasteful process. Appstle is natively and exclusively built for Shopify and Shopify Plus platform, and connects the subscription plans to your existing products in Shopify. Therefore, there WILL BE NO CHANGES TO SKUs, shipping weights, or other associated details. Appstle Subscriptions is currently and actively used by 26,000+ Shopify merchants and it is the above Shopify integrated process for all.
I have poured through our intercom chats and emails, but did not find any communication or ticket from you regarding this. Our merchant support team is available 24/7/365 and would be happy to assist you. Pls ping us on the chat widget or email us at support@appstle.com. Furthermore, one of our Relationship Managers has also reached out to you on the email we found on partner dashboard to guide you.
We value your business and are committed to ensuring your satisfaction with our app. We would love to provide further assistance on this.
Super application et super service client, réactif et s'adapte à chaque client !
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Great support - Professional and Efficient! Harris was very patient and helped with all my queries.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Great customer service and a must have app for Shopify!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I changed to Appstle from another subscription app and have only been positively impressed so far. It costs quite a lot more than our prior solution (especially for the features we need). However, the added functionality, elevated experience for our customers, and the Appstle support has absolutely been worth it in my opinion. Absolute rockstars at the support team!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
I downloaded this app to set up boxes for my subscription-based meal prep service. The app is easy and intuitive to set up; we had everything in place over two days. I've had a couple of questions along the way and have reached out to Appstle directly using the chat window in their app. They've always responded within a minute or so and resolved my problem within about 15. Shoutout to Jackson for helping us with some custom CSS challenges during our last chat. :)
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
We discovered Appstle by a simple "recharge customer service isn't responding" google search and stumbled on a page explaining why should switch. We booked a demo which was near immediate and we were completely blown away with the level of attention and support they gave us. It was a long process for migration due to our own constraints, nothing at Appstle. So our communication would lapse for weeks at a time, but when we could jump back in they were there within minutes with responses to our questions and concerns. They have been nothing but outstanding every step of the way and made this process so easy for us.
The app itself is organized and very useful for our storefront. Any questions we run into they are just a quick email or chat away. We are happy we made the switch and look forward to exploring more of what Appstle's app has to offer.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
this app has worked very well for my small business subscriptions. when there has been an issue it was fixed right away in real time through their chat help service. i would recommend this app.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.