Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Avaliações (4.229)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 27 de janeiro de 2022

Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've ...

DoggieKarma
Estados Unidos
Aproximadamente 2 anos usando o app
Appstle Inc. deixou uma resposta 27 de janeiro de 2022

Hello,

This is Hemant, the lead dev/CTO of Appstle. I am sorry you had less than a stellar experience with our support. I went through the ticket in detail and the reason we ...

31 de maio de 2023

Easy UI and supportive customer support make the whole UX much better than other subscription app!

Thanks!

elife clinic
Japão
Quase 2 anos usando o app
20 de maio de 2022

Customer service is great. They help with any changes you need on the spot. The respond quickly via chat

Flamaquel
Estados Unidos
Quase 2 anos usando o app
26 de março de 2022

I am just in the process of setting up the subscription options on my site and was unsure about a few things - the customer service chat was very helpful in answering my questions and confirming details about shipping options, billing and order automation on the Shopify side. I am excited to see how customers respond to this new purchasing option!

The Formula
Austrália
Quase 2 anos usando o app
22 de setembro de 2022

The only reason I'm not giving this app 5 stars is because of how "hard" it is for me to use. I'm fairly adept at most things when it comes to general site design, automations and integrations, but someone who knows more than me can easily traverse this application. EVER IF you're not adept at using apps like this, still use it! The customer service is INSANELY responsive and great at showing you ...

Modafino Hair Care
Estados Unidos
Quase 2 anos usando o app
8 de setembro de 2022

Customer service chat is very responsive and helpful. They were able to help me with several questions including coloration changes and settings updates.

80 Acre Market
Estados Unidos
Quase 2 anos usando o app
Data de edição: 14 de outubro de 2022

It is very easy to remove products from subscription, but when it comes to adding products, there are very big problems and it costs the business a lot of money. We have 500 different products, spices etc. we are selling. It takes 5 seconds to unsubscribe products and 15 minutes to add. Definitely adding products is loading very slowly and needs to be categorized. The site owner should be able to ...

Fin And Earth
Reino Unido
Mais de 1 ano usando o app
Appstle Inc. deixou uma resposta 18 de novembro de 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

25 de agosto de 2022

Appstle reps are quick to help online. Discouraged that I can't get a demo call for 2-3 weeks. Many of the Help videos are over a year old and not accurate anymore due to system updates. Appstle is suppose to be the best service but I'm running in to many areas that I will have to "improvise" to make it work for my needs

Amadio Ranch
Estados Unidos
Mais de 1 ano usando o app
Appstle Inc. deixou uma resposta 26 de agosto de 2022

Thank you so much for your feedback. We recently made updates to UI and our team is working to update the videos. We are constantly working to bring in new features to meet ...

16 de novembro de 2021

Working well so far. I had a little issue of double charging (my fault) but their support was able to quickly fix this for me. Greatly appreciate their support!

The Biscuit Bakery
Austrália
Mais de 1 ano usando o app
Appstle Inc. deixou uma resposta 16 de novembro de 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

25 de setembro de 2023

the use is a bit complicated, but the service is great.

Levate
Alemanha
Mais de 1 ano usando o app