Appstle℠ Subscriptions App , 3.185 avaliações
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What a nightmare!!!! We installed this app, and noticed a MAJOR DROP in sales only to find out that it had broken our entire /cart page!!! No one was able to checkout until we caught the problem! Whether or not someone had purchased a subscription, they were not allowed to checkout - it would take them to the /cart page where a loading icon would just rotate for hours on end. As a quick fix, we had to put up a pop-up cart that would allow for checkouts. Not only was this the worst experience we've ever had with an app, but all their instructions on how to setup the subscription were wrong. Support would tell me to do things and test orders that didn't end up working the way we wanted them to. Those test orders also went towards our monthly limit!! Not only did we not have a cart page active, terrible support, and a major headache, we had to pay for it all!!
Dear Merchant,
I am the CTO of Appstle. I am sorry you had less than stellar experience with us. The cart widget doesn't work out of the box for all themes. That's why we have a note in the portal to reach out in case it doesn't work. All the other issues are already taken care of. There was a high surge of merchant chats at that point of time, hence it took us some time to reply.
Very helpful customer service. The app is fantastic and easy to install.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
The app that I need for my subscription! Also, customer support is awesome. She was very patient with me and even made a video for me to watch how to do it! @Momna.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
This app is a cinch to install. It walks you step by step. I had trouble with the widget not installing on my product page due to my theme, so I contacted support via their chat. Annie immediately took over my website and not only installed my widget, but asked if she could customize the widget to match the look and feel of my shop. It looks wonderful! I couldn't be happier. I highly recommend this app...the customer service is 5+ stars.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Great support when starting our business! Very patient and works with you every step of the way! Mitanshu was who I worked with.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Great customer service. Was able to help me when I need to customize it on mobile. Definitely worth giving it a try.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
very helpful and can customise everything to how you want it
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
I have not been using the app for very long, but everything seems to work perfectly, and Nandita was very helpful when I asked her a question. She was very fast in helping me with my issue.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
The App has so many options available, chat support is so quick to reply, the agent is very knowledgeable in the app and helpful in clarifying any issues
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
LOVE this Subscription App! We have installed it on multiple stores and it is super robust, the support team is brilliant and you have so many customisation options so you can get it to behave exactly as you want!
Our favourite Subscription App!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.