Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Avaliações (4 134)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de junho de 2021

I had a small issue with theme and the support was very easy to apporach. I asked them if they can fix it, but they said it wasn't thier responsibility. So I went Shopify and theme provider for the support, then I was told that it's app developers responsibility to address any compatiability with themes. Then, I had to go back to their support to finally get it fixed. It's really nice app and provides a super easy access to customer support. However, they sent me back and forth to fix such a small problem, which was not ideal.

Blue Earth Organics Australia
Austrália
6 dias usando a aplicação
Questão respondida por Appstle Inc. 23 de setembro de 2021

Thank you for your constructive feedback. It helps us improve. Please don't hesitate to reach out, if any other help is needed.

Regards,
Ria

8 de outubro de 2023

So far everything has been going smoothly. Client had a very bad experience with a previous app and so this is a fresh turn.
Customer service is quite knowledgeable in the intricacies of the apps functionality and have very patient and listen to the issues that have arisen.

The fact that they are 24/7 and not just say that but are available is a breeze of fresh-air which is very much needed in design.

Rakanda Gold African Coffee
Estados Unidos
4 dias usando a aplicação
12 de outubro de 2023

Great customer service ! Quick and efficient.

Ma boutique
Suíça
4 dias usando a aplicação
Editado a 8 de outubro de 2021

Very good app, unfortunately I couldn't use it for stripe payments because I don't have shopify payments enabled. The support is very good.

mexfonmx
México
Aproximadamente 5 horas usando a aplicação
Questão respondida por Appstle Inc. 8 de outubro de 2021

We are glad to hear that you are satisfied with our support. Unfortunately, the payment method is a requirement from Shopify. Shopify does not currently support Stripe for subscriptions, but as per their roadmap, it is expected to be released by the end of Q4 of 2021.

Here is the link for that - https://shopify.dev/concepts/apps/subscription-apps#known-limitations

Feel free to reach out if you need help with anything else.

Thanks,
Appstle Subscriptions Team

14 de outubro de 2021

We will be using this app to provide our customers with an Interest free way to pay for goods over a 10 month period. A few workaround needed but with some great help from Junaid We are almost there.

Chain Driven Cycles
Irlanda
Aproximadamente 2 horas usando a aplicação
Questão respondida por Appstle Inc. 9 de dezembro de 2021

Thank you for your kind words. Please feel free to reach out to us if any other help is required.

20 de abril de 2022

I have just installed this app and had a good support chat. I am looking forward to seeing how it works once I get the set-up completed.

Rosebud River Fibre Mill
Canadá
Aproximadamente 1 hora usando a aplicação
29 de setembro de 2021

I haven't used this app yet, so I can't say how great it works or how it serves my business. The customer support has been good so far

7K1 Cuisine and Wellness
Estados Unidos
Aproximadamente 1 hora usando a aplicação
19 de março de 2022

the integration support is flawless, now it's trying to configure it for our needs but the interface is clean and the integration is dummy-proof.

Do Good Coffee
Reino Unido
Aproximadamente 1 hora usando a aplicação
24 de janeiro de 2022

I have just installed this plugin and so far the customer support has been exceptional. They have been quick to reply back to my queries with screenshots to help visualise their explanations.

A Kilo of Spices
Reino Unido
42 minutos usando a aplicação
19 de maio de 2024

Little Farms NZ
Nova Zelândia
Mais de 2 anos usando a aplicação