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Exceptional customer service. Above and beyond. Assisted me in all the little requests I had in an extremely efficient manner. Friendly customer service and fast response time. Definitely a top Shopify app.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Just switched to Appstle from another subscription app - the customer service blew the competition away. They were extremely helpful- so far this app is significantly better than others i've used.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
So far I am at an early stage with integrating this app, but my initial assessment is that this subscription app provides exactly what we need and is flexible enough to meet our requirements. Their onboarding support is also 2nd to none - extremely helpful and swift to resolve integration issues (when I say swift, I mean it - less than 10 minutes!) A fantastic service.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)
The customer service is EXCELLENT! They immediately responded to me & helped me until I understood everything! They were patient and kind. I HIGHLY RECOMMEND this app for anyone.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
This team is INCREDIBLE and walked me through the entire set up and answered all of my questions. great customer service!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Amazing customer service. Resolved all issues immediately and they were available late into the evening.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Very easy to install and set up. The team customized the widget and entire experience for me in a few minutes. Very awesome customer service and app works perfectly.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
How the hell is this 4.9 stars? I tried testing this in my store. The subscription wouldn't show up until after I canceled the order. Of the two items I subscribed to, only one showed up. Maybe it's because they don't know how to process a pick-up order. They leave "null" in place when you don't enter a first name. Customer service is entirely offshored; I must assume the developers are as well.
If you want to lose orders and piss off your customers, I strongly recommend Appstle. Guess there's a reason other apps feel comfortable charging $99 for similar services.
Hi, this is Ria, the co-founder of Appstle. I’m addressing your points one by one
Our dev and support teams are global and are based across continents and time zones. Hence, the 24x7x365 support!
Appstle Subscriptions is currently being actively used by 15,000 plus merchants, with solid widget integration across pages. However, some stores can have lingering code from other apps which can interfere with the widget. In most cases, our highly technical support team can fix it on the spot. However, sometimes the issue can be more complicated as Appstle works in an ecosystem of other Shopify apps and not in silo. Your ticket was one such, and hence under dev review and escalated. It needed further investigation. It was less than 12 hours since you first pinged us with the ticket. In my experience it’s a highly reasonable time to investigate and get back on an issue that is caused by other app code, as we want to ensure that our solution is sustainable.
Outstanding service, fair pricing, fast setup. This is how an experience should start. Keep the good work up!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
La ayuda es impecable. Te lo configuran todo para que no tengas problemas al iniciarte con la app. Además de que la interfaz es bastante configurable.
Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.