Appstle℠ Subscriptions App
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Super easy to use and set up, I like the clean layout of the app. I needed help and Mintanshu went above and beyond!! Thank you for your help!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
very good app. i've been recommending to some friends and even when its free, the app is able to perform well and able to help my business tremendously.
I'm so happy with this app! The team's responsiveness is remarkable – they're always there when I need assistance. The app itself works great, and customer support even customized the visuals to my needs. Thank you Prarthana for your support!
It's clear they genuinely care about their users, providing a top-tier experience.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
HANNAH IS AMAZING!! She answered all my questions and was very personable.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Amazing! Mitanshu was super helpful and guided me through the entire set-up process. Great customer service!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
I installed the app a week ago and I'm totally delighted with it. The configuration is accessible even for beginners and the team of engineers present in the chat is very responsive and efficient in answering all questions. A precious help ! Best app for subscriptions !
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Such an easy experience! Kehanvi was quick & clear with all of my questions. We were finished setting up everything within 20 minutes. We're excited to bring subscriptions to clients!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Has been great since the start. Helpful and happy to help with any question and adapt where they can for what I require. Thank you
Thank you for your constructive feedback :) We are really glad to hear this!
**Latest Update** Well the lead dev/co-founder has been very difficult to communicate with. But these guys have made their analytics section 10x's better since I spoke up. So I need to give credit where credit is due. They deserve it. But we are also having trouble with email's not being sent....a bunch of our customers aren't getting appstle's emails and sure enough the tests are returning errors....they have no solution for it. Its a very buggy application, and the devs don't like to admit ANY fault and can be difficult to deal with. Their reviews are fake....check the other 1 star reviews to see the real situation, here. I really hope we can find a way to move off the app before we get to big.
The absolute worst analytics section i've ever seen. English isn't the first language of their UI devs so the definitions of the features make no sense at all.... and they clearly have no experience running subscription models - they are missing every crucial piece of data that we need - its seriously the worst analytics section i've seen in 8 years...it shows nothing of use and is missing everything we need.
It doesn't even show a real churn rate...its a different calculation that no one would ever use or need. It doesn't show total revenue generated. And it doesn't show any approval rates. I'm telling you guys.....its like these people have ZERO experience with the subscription model. I am beyond frustrated because we built our entire store into this thing.
The support is fast and that's the only reason this isn't a 1 star.
The widget on the site breaks all the time and every time we list a new product, we have to ask their devs to fix their widget....and they NEVER do it right the first time and we have to point out their mistakes over and over and over - this has happened 3 times now and each time they promise to fix it.... and of course, they do nothing.
This app is so disappointing. Unless they fix their analytics, there is no way for us to scale on this. It really sucks.
Hello.
This is Hemant, the co-founder and CTO of Appstle. I am an ex-Apple Siri Staff Engineer and one of my focus areas was analytics.
Sharing what I mentioned on our call, our analytics definition and formulas adhere to common parlance, as well and other app benchmarks. If we change the metric formula per your request alone, it will affect our 20,000+ other merchants.
We still added a new and unique metric based on your store’s needs and preferred input variables, and unfortunately, beyond that, we will not able to change the label of our existing metric.
As regards the widget, our investigation showed that your store was using 2 different templates for 2 different products. Our team was not privy to this critical information and hence we configured widget based on just one template.
Let us know if we can help you in any other way. Feel free to reach out to support@appstle.com
Customer service is great! Quick to respond and will to go the extra mile to help you understand how their app works. The app does everything you need it to for subscriptions. Would recommend!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.