Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Recensioner (3 600)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
13 juli 2024

I'm just getting started, but so far I'm impressed with the response rate of the Merchant Success Engineers! I love that they respond within 3ish minutes. I especially have appreciated the support from Mia and Sean - they were quick to provide code for hyperlinks and offer suggestions on how I could make this work for my subscription offering. I look forward to seeing this up and running!

Robyn Smith Art Adventures
USA
11 månader användning av appen
30 augusti 2024

I switched to Appstle several months ago. I think I'm still getting used to it. The customer service and support is very good. I usually get a quick response. The downside is there seems to be less features like skipping a delivery, etc. Items/orders instead need to be cancelled and re-added. Also, there is no easy way to combine orders like in other Apps.

Origins Of Health
USA
8 månader användning av appen
Appstle Inc. svarade 1 september 2024

Dear Merchant,

Thank you for your feedback. We do support merging orders and skipping delivery. However, in Shopify, a subscription can not have multiple frequencies. Hence, we can only merge subscriptions that have the same frequency. Please feel free to reach out anytime for assistance. We are available 24x7x365.

15 april 2025

Very good and fast customer service

EMW Store
Kanada
11 dagar användning av appen
2 augusti 2024

Appstle does deliver pretty decent and robust control of subscription accounts to customers. The support is great and any issue is handled pretty darn fast which I REALLY appreciate - so 5 stars on customer service.

My only constructive criticism would be that the admin side of Appstle is not accessible on mobile screens. As the customer service person working remote I am not always at a desktop and having access via phone would be a plus. It's not a deal breaker by any means. Good job to Appstle team!

Cane Brew Beverage Company Inc
USA
8 månader användning av appen
19 juni 2024

We have been using this app for over 12 months, it is user friendly for both parties. If we've had any queries where we have needed help, we've jumped on the chat and received a real person in the live chat and been sorted very quickly. Great service, thanks

Natures Pantry Supplies
Australien
Mer än ett år användning av appen
17 juli 2024

The support I get from this app is great, they will always provide the knowledge and resolve issues as best as possible. The app ticks all the boxes for me in terms of providing a subscription.

Wish Designs
Storbritannien
Mer än ett år användning av appen
15 september 2024

I've managed to set up a SaaS style subscription service on my store for digital products. There are a couple limitations but if you spend the time and figure out what those limitations are you can design your subscription product to work for digital SaaS.

Appstle has great customer support. They are very responsive and always willing to help with tricky questions.

So far this has been a good choice for us and our business.

Synty Store
Nya Zeeland
20 dagar användning av appen
Appstle Inc. svarade 18 september 2024

Thank you for your kind words! Reviews like yours motivate us to work even harder and continuously improve. We appreciate your suggestion and will definitely keep it in mind as we work towards enhancing our services.

27 december 2024

Very quick to respond to questions - does what is says on the box

Ava Loves Rosie
Storbritannien
18 dagar användning av appen
12 februari 2025

Der Kundenservice ist sehr nett und hilfreich, die App ist einfach und sehr anpassbar. Ich bin sehr zufrieden. Ein Stern habe ich abgezogen weil es die App nicht oder noch nicht auf Deutsch gibt.

Meinposten
Tyskland
Ungefär 22 timmar användning av appen
8 januari 2025

Brooks, one of the merchant success engineers, was very helpful in making the widget appear properly on our product pages. We have yet used it for actual sales, but are excited to do so. We will update when possible.

Retro 1951
USA
Ungefär 20 timmar användning av appen