
Appstle℠ Subscriptions App
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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I'm just getting started, but so far I'm impressed with the response rate of the Merchant Success Engineers! I love that they respond within 3ish minutes. I especially have appreciated the support from Mia and Sean - they were quick to provide code for hyperlinks and offer suggestions on how I could make this work for my subscription offering. I look forward to seeing this up and running!
I switched to Appstle several months ago. I think I'm still getting used to it. The customer service and support is very good. I usually get a quick response. The downside is there seems to be less features like skipping a delivery, etc. Items/orders instead need to be cancelled and re-added. Also, there is no easy way to combine orders like in other Apps.
Dear Merchant,
Thank you for your feedback. We do support merging orders and skipping delivery. However, in Shopify, a subscription can not have multiple frequencies. Hence, we can only merge subscriptions that have the same frequency. Please feel free to reach out anytime for assistance. We are available 24x7x365.
Very good and fast customer service
Appstle does deliver pretty decent and robust control of subscription accounts to customers. The support is great and any issue is handled pretty darn fast which I REALLY appreciate - so 5 stars on customer service.
My only constructive criticism would be that the admin side of Appstle is not accessible on mobile screens. As the customer service person working remote I am not always at a desktop and having access via phone would be a plus. It's not a deal breaker by any means. Good job to Appstle team!
We have been using this app for over 12 months, it is user friendly for both parties. If we've had any queries where we have needed help, we've jumped on the chat and received a real person in the live chat and been sorted very quickly. Great service, thanks
The support I get from this app is great, they will always provide the knowledge and resolve issues as best as possible. The app ticks all the boxes for me in terms of providing a subscription.
I've managed to set up a SaaS style subscription service on my store for digital products. There are a couple limitations but if you spend the time and figure out what those limitations are you can design your subscription product to work for digital SaaS.
Appstle has great customer support. They are very responsive and always willing to help with tricky questions.
So far this has been a good choice for us and our business.
Thank you for your kind words! Reviews like yours motivate us to work even harder and continuously improve. We appreciate your suggestion and will definitely keep it in mind as we work towards enhancing our services.
Very quick to respond to questions - does what is says on the box
Der Kundenservice ist sehr nett und hilfreich, die App ist einfach und sehr anpassbar. Ich bin sehr zufrieden. Ein Stern habe ich abgezogen weil es die App nicht oder noch nicht auf Deutsch gibt.
Brooks, one of the merchant success engineers, was very helpful in making the widget appear properly on our product pages. We have yet used it for actual sales, but are excited to do so. We will update when possible.