Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

รีวิว (3,849)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 96% ของการให้คะแนนคือ 5 ดาว
  • 3% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
30 ธันวาคม 2022

Great support team willing to help and explain. Very satisfied with the support and help so far. Great that it does not charge a per transaction fee!

Mealthy
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
27 วัน ในการใช้แอป
Appstle Inc. ตอบแล้ว 30 ธันวาคม 2022

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth:)

10 กรกฎาคม 2023

So far so good! I have been looking for the perfect Subscription App to meet my needs for years. I think I have finally found it! Each time I have contacted support, I have been met with professionalism and knowledge.

Double Dipp'd Dip Powder
สหรัฐอเมริกา
27 วัน ในการใช้แอป
Appstle Inc. ตอบแล้ว 11 กรกฎาคม 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

9 มิถุนายน 2023

The Appstle developers offer quick and efficient customer service - cannot recommend them highly enough! We just switched to their subscription app from another developer and I think this will work great for us. It's nice to know that if we run into issues, their customer support is there to assist quickly. Great app and people!

kleanspa
สหรัฐอเมริกา
27 วัน ในการใช้แอป
Appstle Inc. ตอบแล้ว 9 มิถุนายน 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

4 เมษายน 2022

I have already recommended Appstle to a couple others who are looking for a subscription-type app, and also generally in one of my ecommerce groups. The customer support is 1000%; they are helpful and quick. I feel they go above and beyond. The only reason I didn't rate it 5 stars is because I would prefer that some of the universal settings be customizable at the product level. I have several ideas of memberships and subscriptions for my shop that are quite varied and I have to think about how to set up the settings so that it applies to any kind of product.

Catch the Fire Worship Flags
แคนาดา
ประมาณ 2 ปี ในการใช้แอป
Appstle Inc. ตอบแล้ว 4 เมษายน 2022

Hello,

We are glad to receive such motivating words from you. Really appreciate it!

Regarding the use case suggestions, I have reached out to you via chat/email, to understand your use cases and requirements better, and to have our dev team build the functionalities.

Looking forward to connecting with you on this!

2 กรกฎาคม 2022

The support team is so sweet and truly go above and beyond to meet the client's need. Sooo happy I choose this app to use!

Dahliablanc
สหรัฐอเมริกา
27 วัน ในการใช้แอป
Appstle Inc. ตอบแล้ว 2 กรกฎาคม 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

แก้ไขเมื่อ 27 มกราคม 2022

Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've only spent an hour or so digging into the JS. For example, it has trouble locating all the buy boxes on the page in order to actually add the subscription options, despite selecting them by class. I'd be ok with slow or no support if there were good documentation, but alas, that's also not the case. I'll revise the review if someone gets back to us and fixes the issues, but we just keep getting the same response that they have to "escalate" every issue and don't have a timeframe for getting back to us.

DoggieKarma
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
Appstle Inc. ตอบแล้ว 27 มกราคม 2022

Hello,

This is Hemant, the lead dev/CTO of Appstle. I am sorry you had less than a stellar experience with our support. I went through the ticket in detail and the reason we had to involve the dev team, was because, by default, the widget is displayed only for the main product on the product page. It is done this way so that in case you have additional products on the same page, we don't display a widget for them by default.

To show an additional widget, it requires placing our snippet in the liquid code of your theme. We can add it for you but require some details. I have reached out to you on the chat as well. Please let me know a good time to connect.

22 มีนาคม 2022

AMAZING! Nadeem helped me with all my little details and went way above and beyond. I would give them 10 Stars!

Blue Jay Box
สหรัฐอเมริกา
26 วัน ในการใช้แอป
Appstle Inc. ตอบแล้ว 22 มีนาคม 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

แก้ไขเมื่อ 2 เมษายน 2023

カスタマーサポートの対応が大変よく(24時間対応で、だいたい5分以内に返信いただける)、これが無料で使えるのはすごくお得。
やりたい方法を相談すると、動画や画像などを使って、分かるまで教えていただけるといつも大変助かってます。
これからサービスローンチしますが、おかげでスタートできそうです。
他のShopifyユーザーにお勧めしたいです。

WAGOKORO JAPAN GIFT
ญี่ปุ่น
26 วัน ในการใช้แอป
Appstle Inc. ตอบแล้ว 2 เมษายน 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

6 ธันวาคม 2022

This app has been perfect for what we are trying to achieve. Some of the areas we did struggle with the team at appstle were very quick to explain how to fix them and even conducted the fixes themselves to help us with time. Huge thankyou to appstle for all the help
Aussie Farm Box

Aussie Farm Box
ออสเตรเลีย
26 วัน ในการใช้แอป
Appstle Inc. ตอบแล้ว 6 ธันวาคม 2022

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth:)

9 พฤษภาคม 2023

Customer service has been great! Responsive and have helped me fix a few issues my sites were having. I definitely would recommend it to others.

Element United Marketplace
สหรัฐอเมริกา
26 วัน ในการใช้แอป
Appstle Inc. ตอบแล้ว 9 พฤษภาคม 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.