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This app is phenomenal, easily worth the cash monthly. But let me tell you where the REAL shine is here. I have had 3 questions regarding setting up different functions with this app. The Customer Service is easily 10/10 stars. Amazing help, friendly and very knowledgeable!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Our team has chosen this app based on the customer reviews and information and so far we are more than happy with our choice. The customer service team is the best!! They literally helped us set up everything and made it very easy! Also, they are always super helpful whenever we have questions and they provide solutions right away!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth:)
Appstle is not user friendly at all and has very little direction to set up a recurring subscription. I followed the tutorial that was sent to me by support and it still charged my customers everyday for three days after they subscribed to my monthly subscription. I highly do not recommend
Dear Merchant,
I am the CTO of Appstle. I am sorry you had less than stellar experience with us. I have personally checked your store subscriptions. You had set the recurring order frequency for them as 1 day. By the time you changed the frequency to 1 Month, 3 subscription orders were already placed by your customers. Hence, the system place recurring orders for those subscriptions.
I can confirm that you now have the right setting and the issue shouldn't be happening anymore. However, I will be more than happy to get on a call and explain the flow to you. Please reach out to me at ria@appstle.com
We are a small online business and installed this app to help us expand our offering to customers. The app was well-laid but I ran into some challenges given my lack of knowledge. Contacted customer service and Kehanvi walked me through everything. So patient and professional. If you need a subscription service I recommend these guys they understand startups.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Just getting started, but *amazing* support helping me get up and running, and so far Appstle does everything that I need it to do Well done
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Amazing support and the app is functioning exactly how we want it to, The support team really went above and beyond to help me integrate the app onto the theme. They even wrote new code to integrate the app onto areas of the site that doesn't come by default. Great app!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Relatively smooth onboarding so far. Their pricing is very fair and pretty intuitive user interface.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
So far this is amazing both in function and support. 10x better experience than with any of the other big subscription systems. Great job Appstle team! Keep up the momentum and I'm sure you guys will be going places!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!
Easy to use and quick support. What more is there to say, they have the two best things you need from an app like this.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
I received very helpful customer support from the Appstle team. Thank you for the swift response and useful information.
Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)