Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

评论 (3,734)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年3月27日

Jackson was super helpful when I ran into a problem with the subscription relaying through!
Managed to look at and make the changes I needed, within 10mins of me asking.
I saw the reviews and saw that they were helpful, I didn't think it would be this good!
I contacted them at 23:00, and had a reply almost immediately.

JurassicBarkUK
英国
大约3小时 人在使用应用
Appstle Inc.已回复 2024年3月29日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

2022年2月13日

This team is INCREDIBLE and walked me through the entire set up and answered all of my questions. great customer service!

The House of Gentry
美国
大约3小时 人在使用应用
Appstle Inc.已回复 2022年2月13日

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

2022年2月17日

Just started using this app, its seems straight forward and intuitive to use, did have to get some support as I missed an action setting up - support was excellent, fast and knowledgeable.

Oxygen Skincare
新西兰
大约3小时 人在使用应用
Appstle Inc.已回复 2022年2月17日

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

2021年11月1日

Amazing customer service. Resolved all issues immediately and they were available late into the evening.

Wild Rose Beauty
美国
大约3小时 人在使用应用
Appstle Inc.已回复 2021年11月1日

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

2023年11月8日

Easy to set up, no hidden fees, and amazing customer support!

Nova Coffee Hawaii
美国
大约3小时 人在使用应用
Appstle Inc.已回复 2023年11月9日

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

2021年8月20日

This app is awesome and the customer service (Muhammad) was fantastic. I had some tech issues on installation ( operator error-my fault) and they quickly fixed the issue and we are back up and running. Impressive!

Filthy Pirate Coffee
美国
大约3小时 人在使用应用
Appstle Inc.已回复 2021年8月20日

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

2022年3月26日

Very easy to install and set up. The team customized the widget and entire experience for me in a few minutes. Very awesome customer service and app works perfectly.

pandoo
德国
大约3小时 人在使用应用
Appstle Inc.已回复 2022年3月26日

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

2022年1月13日

Outstanding service, fair pricing, fast setup. This is how an experience should start. Keep the good work up!

Upsters Energy®
德国
大约3小时 人在使用应用
Appstle Inc.已回复 2022年1月13日

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

2023年7月16日

Appstle is 100% better than R*ch*rge Subscriptions, customer service is amazing, application, setup, onboarding + implementation were seamless. I've been running a subscription based business for 3 years and will never go back to anything but Appstle.

JR

North Brew Coffee
加拿大
大约3小时 人在使用应用
Appstle Inc.已回复 2023年7月17日

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

2023年5月26日

How the hell is this 4.9 stars? I tried testing this in my store. The subscription wouldn't show up until after I canceled the order. Of the two items I subscribed to, only one showed up. Maybe it's because they don't know how to process a pick-up order. They leave "null" in place when you don't enter a first name. Customer service is entirely offshored; I must assume the developers are as well.

If you want to lose orders and piss off your customers, I strongly recommend Appstle. Guess there's a reason other apps feel comfortable charging $99 for similar services.

GoldenJoe Juice Company
美国
4天 人在使用应用
Appstle Inc.已回复 2023年5月27日

Hi, this is Ria, the co-founder of Appstle. I’m addressing your points one by one

Our dev and support teams are global and are based across continents and time zones. Hence, the 24x7x365 support!

Appstle Subscriptions is currently being actively used by 15,000 plus merchants, with solid widget integration across pages. However, some stores can have lingering code from other apps which can interfere with the widget. In most cases, our highly technical support team can fix it on the spot. However, sometimes the issue can be more complicated as Appstle works in an ecosystem of other Shopify apps and not in silo. Your ticket was one such, and hence under dev review and escalated. It needed further investigation. It was less than 12 hours since you first pinged us with the ticket. In my experience it’s a highly reasonable time to investigate and get back on an issue that is caused by other app code, as we want to ensure that our solution is sustainable.