Appstle℠ Subscriptions App , 3,173 則評價
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Es una excelente herramienta para suscribir a nuestro clientes a nuestros servicios, automatizando las entregas y agilizando los pedidos.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
don't recommend and customer service is pretty clueless. I installed the app and it wasn't working, the radio buttons were NOT showing up on the product page, so a user could not check what frequency they wanted, and couldn't add it to their cart. I messaged customer service, and the first person said that the shopify theme was overriding the radio buttons and would look into it. Two hours later, no thing, then i messaged again and a new person came on. They had the audacity to tell me it wasn't their app widget and they couldn't do anything about it. They don't even know what their own widget looks like. I showed them proof again it was definitely theirs (it was the only subscription app I had installed, was a new store). Again they said the same thing, it's not their app widget, and they couldn't help. Wow! pretty bad customer service.
Dear Merchant,
We apologize for the inconvenience you faced with our app. As explained in the loom videos, the issue you encountered with the radio buttons was related to the widget that was being rendered from your own theme. I am glad we were able to align and get that sorted eventually. We are super glad to have you continue with us!
We should have been faster with the support, and I sincerely regret the experience you received from the first representative. We have put them back on training, to ensure we don’t have any gaps in our service and to meet the high bar we have set for ourselves.
Please feel free to reach out if you have any further questions or concerns.
Wonderful service from the team.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
This subscription app is insane!!! the options that they give you, the ease of customization and the customer support is seriously unmatched. I have (very) minimal knowledge of CSS and I wanted to make some customizations. I worked with their team (Prarthana rocks!) and they helped me get it how I wanted it (super fast)! Thank you so much!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Great customer support!
Had an issue I was struggling with, dropped a message into the chat and was resolved within minutes. Very happy!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Chat help was FANTASTIC. They were able to walk me through every step. Thank you for such good customer service.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Great service and support!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
great service!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Great features and price point. Excellent support for resolving issues about theme integration. Had everything installed, setup, trouble ticket in and resolved in about an hour.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Easy setup, great support!
Really liking this app so far!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)