Appstle Subscription

What a nightmare!!!! We installed this app, and noticed a MAJOR DROP in sales only to find out that it had broken our entire /cart page!!! No one was able to checkout until we caught the problem! Whether or not someone had purchased a subscription, they were not allowed to checkout - it would take them to the /cart page where a loading icon would just rotate for hours on end. As a quick fix, we had to put up a pop-up cart that would allow for checkouts. Not only was this the worst experience we've ever had with an app, but all their instructions on how to setup the subscription were wrong. Support would tell me to do things and test orders that didn't end up working the way we wanted them to. Those test orders also went towards our monthly limit!! Not only did we not have a cart page active, terrible support, and a major headache, we had to pay for it all!!

Annie was Amazing!! Helping me with set up and answering all my questions. Even got my product page looking better so the subscription buttons and the add to cart sat properly on the page. Really aprpeciated her patience and assistance. I knew when I chose this app it was the better of the ones I looked at just for options and functionality but add to that the support recieved and it's been Great. Here's to a smooth release and customer engagement.

Their service is just great, I haven't had a chance to use their application yet but the customer service is just perfect. They are available 24/24.

Great app with multiple features that comes with very quick and efficient support. Special thanks to Prarthana!

Twice now I've had a great response from their support team using the online chat. They're available when I needed to talk and were able to resolve my question quickly both times. This was when we were still building our website and were just using the app's free tier. I'm happy to purchase a plan now. I think this will work well for my website.

I am extremely satisfied with my experience using this Shopify plugin and interacting with their outstanding support team

Nancy was fantastic today! She solved my issue quickly, efficiently and provided exceptional guidance. I'm so grateful for all the help!

If you’re looking at Bold, Recharge, Subbly etc I would strongly urge you to consider Appstle. Far more flexible, no need to create separate products for gift subscription directions, smart loyalty options and discounts for customers as well as working with Shopify 2.0 stores. The pricing is much more accessible and the support team has been great with their responses, often sending videos so I can clearly see what I need to do. My initial concern was using an app I hadn’t heard of but if it means anything, it’s great.

app seems great so far! great customer service. customer service helped me resolve issues quickly and efficiently.

We are new to the app but the initial set-up has been extremely easy. I wasn't sure how to apply the app to our custom Theme. A message to their support and the connection was made and the subscription widget implemented within 15 minutes. Very friendly & knowledgable - thank you Mohammed - and the program seems very intuitive. Thank you!!