Appstle Subscription , 3,264 則評價
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I like the app a lot and the support is amazing. Sometimes I have really difficult questions and I always get an answer within under 10 minutes. I thought about changing to a competitor because all of my founder friends use the other one but I will definitely stay. And the price is absolutely fair.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I cannot recommend the app. I recently asked for support to set up a shipping profile so customers from a specific country would get free shipping when subscribing to a product, and customers from other countries would still need to pay shipping. What happened? The App has a serious flaw and customers outside these countries that are meant to receive free shipping were not able to check-out at all anymore. I have lost sales due to this app and when raising this to their customer service - their attitude towards the issue was absolutely unacceptable. Instead of being curious to understand the issue they basically blamed me for their flawed app. I cannot recommend this app and surprised they have so many positive reviews.
Hi Dear Merchant,
This is Ria, the co-founder of Appstle. I really apologize for the inconvenience you faced. I have gone over your concerns, and have also connected with the Merchant Success Head who you spoke to regarding the issue. Thank you for providing us the opportunity to connect 1:1 to explain the shipping setup for subscriptions, and to work on your requirements real-time.
We hope things are now working smoothly and as expected! Please do not hesitate to reach out to me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.
Amazing experience. Natasha was on top of everything and sent me exactly what I needed. Top Top Notch!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Natalie was great! She helped me with everything I wanted to configure. 10/10
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
The app is easy to integrate, it executes exactly as needed, its cheaper than other options, and the customer service is amazing! highly recommend.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
a great support team that works very hard to answer your questions.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Awesome support team! Thank you very much
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
It encompasses all the essential features you might require, and its unparalleled support is noteworthy – a genuine human promptly responds and assists you on every occasion! A perfect 10/10 :)
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Great customer service, available within a minutes and always tries to provide something extra
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Jackson was awesome. Solved my issues and recommended upgrades to simplify things
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.