Appstle℠ Subscriptions App , 3,163 則評價
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Incredible customer service and helped me seamlessly onboard my store. App is wonderful and quick on my website too. I look forward to using Appstle for my subscriptions on my storefront.
Thank you! :)
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
My experience with the Appstle support team was nothing short of exceptional. They exceeded all my expectations and turned what could have been a frustrating situation into a seamless and pleasant interaction. If you're an Appstle user, you can rest easy knowing that you're in the hands of a support team that truly cares about your experience. Kudos to the entire team for setting the bar so high!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
I had several questions about subscriptions on my new website. I thought it was set up correctly. When I reached out to Appstie, I received the help from an amazing associate, Momna. She spent so much time with me helping me to set it up correctly and to teach me at the same time. I am very appreciative of all the work she did for me and my sight. Thank you again for your excellent customer service.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Customer service is great and very quick! It has a lot of features and customizations.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve
I would prefer them 5 stars for their support team and I feel relief of choosing this Appstle subscription App. There are so many apps on the marketplace they don't make it to my needs but here I have got what I need for my store.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
So far so good. Customer service has been very good. Only two of the display options work in my theme but overall the one I’m using is clean and modern and looks and functions appropriately.
Grap Customer service, they were able to help with code so I could have it show just they way I wanted.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I seriously love this app, the customer service is so nice and helpful! Not once did they get tired or annoyed in helping me and talked me through everything I needed to do to get my subscriptions to start working! Seriously thank you guys!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix
Dear Merchant,
This is Ria, the co-founder of Appstle. Thank you for your feedback. Regarding the issue you faced, it was due to 'app embed' being enabled when a theme update happened. Whenever app embed is enabled for any app, it becomes Shopify's responsibility to inject the code into the theme and ensure that the widget is published. So, when a store theme is changed by the merchant or is updated by the theme developer, the widget can stop working because of the mismatch between the app's selector (code) that Shopify injects into your store, and the selector needed to work with the updated theme. In your case, when the mismatch happened, our team manually updated the selector to the correct, unique and clean one, to have the widget appear again.
Because Shopify injects the code for all embedded apps directly, it is outside our app's (or any other Shopify app's) scope to automatically intervene It will need to be done manually. The only way to prevent this mismatch completely, is to switch off the app embed toggle. Our team has shared the necessary screenshot. Please feel free to reach out at ria@appstle.com if you have any other questions.
Easy to use. Awesome customer service. They are truly there to help 24/7. I recommend
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)