Reviews (3,699)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. Key features like Build-A-Box enhance customer engagement by allowing customization of subscriptions. The app is praised for its seamless Shopify integration and reliable performance. Additionally, the customer support team is noted for their responsiveness and effectiveness in providing real-time solutions, contributing to improved customer retention and satisfaction.

August 15, 2024

I started using this app for the first time today. I was jumping into an already set-up store. My help rep, Kylie, walked me through everything. Instead of archived how-to videos, she provided on the spot tutorial screen recordings and screenshots of my own Shopify to teach me how to navigate. I highly recommend this app and the team that's behind it is awesome!

Essential Sports Nutrition
United States
4 months using the app
Appstle Inc. replied August 16, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

July 26, 2024

We had an issue with the app that we couldn't sort on our own. We contacted the live chat who were very helpful and sorted the issue for us straight away. Customer support is excellent!

MEGIWellness
United Kingdom
About 1 year using the app
Appstle Inc. replied July 27, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

July 11, 2024

This app works great for what we need for our small but growing business. The best thing is their customer service, which is very fast to respond and has always been extremely helpful.

Canary
United States
Over 1 year using the app
Appstle Inc. replied July 12, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 1, 2024

I've tried my fair share of subscription apps and Appstle is by far the best one out there. It's extremely user friendly for both the consumer and operator, affordable pricing and unreal customer support if you ever need to reach out to them. Highly recommend!

RAD Juice
United States
7 months using the app
Appstle Inc. replied September 3, 2024

Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!

September 22, 2024

The customer service for this app was amazingly fast and they provided us a quick solution within a few minutes.

We're very impressed and the App also works great!

Roots
United States
About 1 year using the app
Appstle Inc. replied September 23, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

August 27, 2024

I have been using this app for over a year and it is perfect for subscriptions. The platform is great and the support is on point!

Nugget Stacker
Canada
About 3 years using the app
Appstle Inc. replied August 29, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 13, 2024

So far the App is providing a lot of solutions for my company. I still have some testing to do, but think it will be great after speaking with customer support via chat. The Chat rep was wonderful. She answered all of my questions, sent me how to videos for my specific use cases (which are very unique, so it took some creative thinking on her part!). Wonderful experience with customer service. 100% Recommend!

Stitchin Heaven
United States
4 months using the app
Appstle Inc. replied September 14, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 13, 2024

Really helpful support team. Henry was quick in his responses and sorted out the issue with my product page widget within an hour, now it works perfectly.

3RD ROCK
United Kingdom
Over 2 years using the app
Appstle Inc. replied August 14, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 28, 2024

Highly recommend this app. It was simple to set up and provide subscription options to our customers. The customer portal is simple to customise. Above all, the customer service is superb. Live chat available 24/7 with super knowledgable and helpful engineers. Great experience.

Axels Elixir
United Kingdom
10 months using the app
Appstle Inc. replied August 29, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 28, 2024

We switched from Bold to Appstle and are absolutelty happy with it. More intuitive interface, more options and a good price-performance ratio. We are particularly happy with the chat support, which was able to offer a tailor-made solution to our question (thanks again, Nancy!).

freshdrink.ch
Switzerland
7 months using the app
Appstle Inc. replied August 29, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.