Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customizable subscription features, including a customer portal and a Build A Box feature. Many have noted its effectiveness in boosting sales and customer loyalty. The support team is praised for their 24/7 availability and efficient problem-solving. The app is also considered affordable for small businesses, offering a free plan up to $500 in monthly subscriptions without transaction fees. However, some merchants have reported issues with the analytics section.

Edited November 29, 2023

Nancy was fantastic today! She solved my issue quickly, efficiently and provided exceptional guidance. I'm so grateful for all the help!

Urban AIP
United States
16 days using the app
Appstle Inc. replied November 17, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

November 13, 2023

We;'re just starting using Appstle and we are really impress with the quality and the speed of the customer service

Alerium Nutrition
United States
19 days using the app
Appstle Inc. replied November 24, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

October 9, 2023

I love this app. Their support team is above and beyond. This app is a life saver for any business. Recurring orders guarantee the income that your business needs! 100000/10 . I recommend this app to any shopify store.

QRH2O
United States
6 months using the app
Appstle Inc. replied October 11, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 14, 2023

I had some questions about some functionality I was trying to achieve with this app and Harris in the chat support worked through all of my issues with me and even customized my widget to match my theme. Above and beyond customer service and support was quick to respond!

Fantasy Fiction Fangirl
United States
2 days using the app
Appstle Inc. replied November 15, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

October 6, 2023

The Appstle team is great to work with. Having their in-app chat has been super helpful and with any question I've had so far, they're quick to get back to me and help resolve any issue I've had so far. Been a great experience so far!

Hey Honey Apparel
United States
2 months using the app
Appstle Inc. replied October 7, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 5, 2023

This is 2nd subscription app that I've tried and it's been a home run so far. This platform gives me far greater flexibility. When I needed support, they responded in less that two minutes, and then completed my requested customization within minutes. Very impressed.

Breezeway Coffee Roasters
United States
About 20 hours using the app
Appstle Inc. replied November 6, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve

September 14, 2023

Recently started using this app and was having some trouble getting the formatting and colors to match my theme. After a few days of testing settings and getting nowhere, I messaged help and within 10 minutes they had the whole thing configured from nothing more than a screen shot.
Great app, and even better service.

Resin Munitorum
United States
3 months using the app
Appstle Inc. replied September 15, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 21, 2023

setting up the app was simple enough but i could not change the style to suit my brand so I contacted support and they did a great job of updating the CSS to make everything appear seamless. Great service!

Raw Culture
United Kingdom
About 7 hours using the app
Appstle Inc. replied November 22, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 2, 2023

I am just getting started with my website and the idea of integrating all the features of bigger stores is daunting. However I know that I will need to offer these features and conveniences if I am going to compete. Appstle has been a huge weight off my mind because I have no idea how to code and these guys made the process easy. Now the step between sending someone a bill and getting paid is eliminated because I offer physical products and services on my site. Even prompt people will sometimes ignore an invoice. So, turn that invoice into a receipt.

Coco's Pet Market
United States
2 months using the app
Appstle Inc. replied August 3, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

July 12, 2023

We migrated from ReCharge. This app is much better considering the price difference. But I will warn you that the actual migration process was not straight forward.

For migration - the devil is in the detail so I would recommend doing your DD here before undertaking the challenge. Appstle have a great support team so we were able to get the migration completed, but it took much longer than expected.

I suggest this to try and help you migrate: the best solution was to 1) completely DISABLE your ReCharge subscriptions for a few days (so customers cannot make any changes), 2) then complete migrating across all of the data, 3) and then ENABLE on Appstle (after testing/UAT). First we tried to migrate while ReCharge was still active (which meant customers constantly updating their subscriptions), so the data in each platform was never in sync.

@Appstle team - there is a big opportunity for improvement with the migration process.

In terms of ongoing support it has been excellent. Always fast communication and they make bespoke customisations for us as required.

It has a lot of features already built in, so most of the things you can think of are ready to go. If you want a feature that is not currently offered, it goes into a production backlog whereby users can vote for the new features to be developed.

I would definitely recommend this app if you're running a subscription offering in your business.

Special mention to Annie, Momna, and Maryum who are always excellent tech support.

Two Dudes
New Zealand
4 months using the app
Appstle Inc. replied July 13, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.