Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customizable subscription features, including a customer portal and a Build A Box feature. Many have noted its effectiveness in boosting sales and customer loyalty. The support team is praised for their 24/7 availability and efficient problem-solving. The app is also considered affordable for small businesses, offering a free plan up to $500 in monthly subscriptions without transaction fees. However, some merchants have reported issues with the analytics section.

September 10, 2023

Excellent support staff. They're always quick to answer any questions and offer custom support as well. Thanks Appstle!

Little Lions a Cat Company
United States
5 months using the app
Appstle Inc. replied September 11, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Edited June 3, 2023

Appstle offers some of the best customer service I've ever worked with. The response times are always in a few minutes, and the reps work with you until they have you squared away. Prarthana even helped me to get the UI styling looking a little better. Also, great product!

Besti
United States
2 months using the app
Appstle Inc. replied June 3, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 8, 2023

Really good app, easy to use and customise, plus support team are on it, which is great. Highly recommend.

TenT
United Kingdom
Over 1 year using the app
Appstle Inc. replied September 9, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

September 8, 2023

Customer support super responsive. Unlike other subscription services where they charge you $99+/month for a crappy interface and ask you to write custom CSS to make it look better (when their CSS documentation is complete BS... I'm a SWE and I have no idea which object I'm trying to modify). Appstle's customer engineer team legit changed the CSS for me in less than 1 minute.. and I'm on the free plan... Ashwin, you my boy!

Redbloom
United States
29 days using the app
Appstle Inc. replied September 9, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 11, 2023

Very good, quick and straight forward help. My issues were resolved immediately, very positive experience, highly recommend

Supaveda
United Kingdom
Over 1 year using the app
Appstle Inc. replied July 12, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 26, 2023

The customer support is outstanding as well. Whenever I encountered a hiccup or had a question, the support team was prompt and helpful in their responses. They went above and beyond to ensure I had a smooth experience.

One feature I particularly appreciate is the customization options. Appstle allows you to tailor configurations to your specific needs, ensuring that you have control over your apps without being overwhelmed by technical jargon.

Mucha Beauty Specialist
United Kingdom
4 days using the app
Appstle Inc. replied September 27, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 28, 2023

Getting set up and everything seems pretty straightforward. I had a bit of trouble customizing my widget to match my theme, but Nayyab and Hasnain were so helpful. They were very patient and kind and set everything up for me just how I wanted it. Great team behind what seems to be a great app!

Sweet Surrender
United States
29 days using the app
Appstle Inc. replied August 30, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 7, 2023

I must admit, i dreaded creating a whole new subscription model as there are so many factors required to ensure our customers receive the best experience and most importantly care! ..After researching several. i found Appstle was thorough and easy to navigate. The Support team are literally there 24/7 to sort out questions and issues. Highly recommend and excited to use Appstle

Haselgrove Wines
Australia
15 days using the app
Appstle Inc. replied September 8, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

January 3, 2024

Great customer service!

Triangle Fragrance
United States
About 1 hour using the app
Appstle Inc. replied January 4, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

July 10, 2023

Absolute amazing support and devs that work on the app. There is still a bit of room for improvement in terms of features, but so far everything works great and the support is really great and super fast. Thanks so far for everything!

Groomed Rooster
Germany
4 months using the app
Appstle Inc. replied July 10, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.