Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customizable subscription features, including a customer portal and a Build A Box feature. Many have noted its effectiveness in boosting sales and customer loyalty. The support team is praised for their 24/7 availability and efficient problem-solving. The app is also considered affordable for small businesses, offering a free plan up to $500 in monthly subscriptions without transaction fees. However, some merchants have reported issues with the analytics section.

May 24, 2022

The customer service has been amazing, answering all my questions and providing tips on how to customize my subscriptions. Well worth it

Chime
Ireland
6 months using the app
October 31, 2022

We have been using the app for several months now and it's super usefull. Configuration is easy, and in case of any issue (or miss config) support team is super reactive. Nous utilisons l'app depuis plusieurs mois et elle est super utile.
La configuration est facile, et en cas de problème l'équipe de support est super réactive.

Naternity
France
4 months using the app
January 15, 2022

Very helpful, and relatively easy app to allow for recurring charges/subscription products. Support response is super fast and helpful.

Radio Roasters Coffee
United States
4 months using the app
Appstle Inc. replied January 15, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited May 31, 2022

Pretty easy integration, Had an issue with a customer having a broken 'Manage Subscription" link, they fixed it. Then had a link that expired, learned Shopify has a 7 day expiration day for links. Now I have to help customers create an account on my site so they can always access their subscriptions. Seem convoluted but appstle tech support was good. 5 Month Update- Customer Service is a highlight of their company, great support!

Mat's Beard Bar
United States
4 months using the app
January 18, 2022

We're just starting to test and use the app and so far very satisfied with the speed of their support team.

The Rewear Company
Estonia
3 months using the app
April 20, 2022

Just started using it for subscriptions, so far the customer service has been great. I had a problem and it was solved within 2 min!

Gods Country Coffee
United States
3 months using the app
October 30, 2022

Still learning the app but the setup is easy and the support fast and helpful.
Local delivery support if a plus.

Bread By Bike
United Kingdom
2 months using the app
September 30, 2021

Still testing out the app, but the support has been great! I had some custom code, but they joined my efforts and solved it within 30 minutes:) So far so good!

Pupper Club
Netherlands
2 months using the app
Appstle Inc. replied September 30, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

January 7, 2022

Customer service was great, very quick, friendly, and addressed all my concerns. we haven't started launched our subscription products yet, but so far so good.

Neighbours Feeding Neighbours
Canada
2 months using the app
Edited December 18, 2021

great app, very nice and functional!
You can easily sell subscription products through this app!
i'm very happy with this application!

LEWASTOCK BOUTIQUE
Italy
About 2 months using the app
Appstle Inc. replied December 18, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.