Sufio: Professional Invoices

Really a terrible experience! They advertise that you will pay $49 per month, and then I found myself charged a whopping €160 for just one month! I find this practice truly unfair! Be cautious and look for better alternatives on Shopify; there are more affordable and honest invoicing apps out there...

Really frustrating interface that doesn't allow you to search by order number or invoice number. Also very expensive for the functionality. Actively looking for a replacement...

After more than 5 years of using Sufio, we are now forced to find another solution. The reason for this is that basic services are now only available with a professional subscription. In addition, there have been problems with DMARC blocking on Sufio, which has made it even more difficult to use. We are disappointed that we have to look for a new provider after such a long time.

Neuerdings werden die Email von Sufio unter dem Vorwand des fehlenden DMARC Eintrags blockiert wenn keine eigen Domain bei Sufio registiert ist, somit ist man gezwungen einen Upgrade auf Professional oder Premium zu machen.

Einen Basic Service zu blockieren und die Kunden zu zwingen mehr dafür mehr zu Bezahlen ist echt die übelste Art Geschäfte zu machen.

Die Mails werden von Shopify Einwandfrei ...

The presentation of SUFIO is a fraud, it deceives the clients and it is totally illegal.
It is written: “Sufio invoices are compliant with legislation in France, the EU and over 50 countries worldwide”.

It’s wrong because the invoices generated by SUFIO are not respectful of the EU tax regulation.
I checked the invoices in detail with my accountant and my lawyer (specialist in tax law).

The app ...

scam app taking money for not doing anything and not showing up in the app menu that it will cost me something from a certain date like the other apps do. SCAM

I needed an app to print /export invoices. I could not customize the template the way i wanted. Just changing the word "Invoice" to something else was not possible. The customer service was not pleasant neither I don't get the fuss? There is better and cheaper app. Printout Designer by example.

I installed the app hoping it could help me collect VAT Numbers on checkout, but at no point did they mention, in text or videos, that you need Shopify Plus to customize your checkout, which means this app is useless. It cannot collect VAT number in checkout without you being on the Shopify Plus plan, so it really has no place in the world as you can easily have the functions of this app setup in ...

The app is wrongly claiming and advertising to cover EU VAT validation and handling of B2B EU intra community supply purchases. It simply cant do it.
And I was very surprised that the app developers dont seem to (want to) understand the basic legal requirement regarding EU VAT regulations.

Since the tool does not change any prices after VAT validation in the frontend (!) the sufio support ...