Rezensionen (561)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
16. August 2024

I recommend Sufio for customer invoicing. The invoices can be adjusted to suit your needs, thanks to the very responsive technical support.

Topo Designs - Europe
Frankreich
Mehr als 2 jahre mit der App
Sufio hat geantwortet 19. August 2024

Thank you for your nice review! :)

Our Technical Support Team works hard to solve the user's queries as fast as possible.

5. September 2024

Excellent customer service, very quick and efficient.

Happy Moments
Kanada
6 monate mit der App
Sufio hat geantwortet 9. September 2024

Thank you for your kind review. We appreciate that you took the time to let us know how we're doing! :)

18. Oktober 2024

prompt and efficient customer service!

Readioo shop
Schweden
Etwa ein monat mit der App
Sufio hat geantwortet 23. Oktober 2024

Thank you for your kind words.

We truly appreciate that you took the time to share your feedback with us! :)

21. Mai 2024

Super fast service. got a reply within minutes, Lewis set up a function that was missing in our shop. Issue was solved within minutes of realising it was an issue. thats a first for me. Thank you!!!

Banded Bracelets
Deutschland
Fast 3 jahre mit der App
Sufio hat geantwortet 4. Juni 2024

Thank you for showing appreciation for our speedy customer service. Please feel free to reach out to us again, anytime! :)

22. August 2024

Sufio is a such a great app and the team behind is superb! They are not only experts at code, but also experts at anything related to invoicing and accounting. Very satisfied with the service, feels like my business is in good hands!

Offrotie
Deutschland
16 tage mit der App
Sufio hat geantwortet 28. August 2024

Thank you so much for such a positive review! :)

We are trying hard to provide our users with the best service possible!

16. Juni 2024

Sufio's support team are second to none! I've always loved working with them.... they're willing to help customize features and go above the call of duty to get our invoicing system functional and personalized to our business.

Shakti Mat Europe
Niederlande
Etwa 5 jahre mit der App
Sufio hat geantwortet 18. Juni 2024

Thank you for such a lovely review! We are more than happy to go above and beyond for our customers. :)

5. Februar 2024

Support team worked hard to get the right format for us.
There is quick and easy editing of the design of the invoice and it works to send invoices automatically without our involvement. Perfect solution and well worth the subsription.

Wound Products Australia
Australien
Mehr als 3 jahre mit der App
Sufio hat geantwortet 19. März 2024

Thank you so much! I'm glad our Support team was able to assist you in making your account work for you. Indeed, automation is one of our key features to help take away the workload of running your successful business :)

9. Juli 2024

Sufio is hands down the best invoice app for Shopify. Extremely easy to setup, and any customization needs their support team will help you build out. Highly recommend this app.

Dr. Direct Retainers
Vereinigte Staaten
26 tage mit der App
Sufio hat geantwortet 22. Juli 2024

Thank you so much for such a positive review! Our Support team is indeed always happy to help you with any customization you need.

18. Juni 2024

Lucy and the team have been so helpful with every request. Sometimes we can be annoying with requests and they are very patient with us and never fail to fix/fulfil what we are wanting to change.

Floralessence
Neuseeland
Mehr als 2 jahre mit der App
Sufio hat geantwortet 20. Juni 2024

Thank you for your nice review! It's our pleasure to help you with any request you may have. :)

19. Mai 2024

After more than 5 years of using Sufio, we are now forced to find another solution. The reason for this is that basic services are now only available with a professional subscription. In addition, there have been problems with DMARC blocking on Sufio, which has made it even more difficult to use. We are disappointed that we have to look for a new provider after such a long time.

NOUVEAU LASHES | BIO Sculpture Shop by UNEW  Deutschland
Schweiz
Etwa 5 jahre mit der App
Sufio hat geantwortet 30. September 2024

Thank you for sharing your feedback. We sincerely appreciate your loyalty over the past 5 years, and we're truly sorry to hear that you're considering moving to another provider.

It's unfortunate that despite our efforts to assist, we weren't able to connect with you to resolve the issues you encountered. We reached out several times, hoping to provide the necessary support and solutions. Had we been able to communicate more effectively, we would have gladly discussed options that better suited your needs.

Regarding the email sending issue, we want to clarify that it was not caused by a Sufio system error. The problem arose after a strict DMARC policy was implemented on your domain. Because Sufio sends emails on your behalf, this policy requires specific authorization to allow us to continue doing so. We offered solutions to address this, but unfortunately, we didn't receive a response.

We hope your new provider will be able to meet your expectations and provide the service you need.