Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
22. Mai 2023

Great app and even better customer support.

really amazing. I have been looking for an app that meets my high standards and luckily I found this one. The great customer support makes this app unique - I was in contact with Veronica and Ly for a long time - both were competent contacts and implemented all my wishes 1:1.

CONCLUSIONS: Highly recommended :)

spottle
Österreich
9 monate mit der App
Sufio hat geantwortet 30. Mai 2023

Thank you so much! We're delighted to hear we have met your high standards and that our Support team were able to address your needs! We put a lot of focus on our support as we understand navigating the world of invoicing can be complex, so our team are here to help. I will pass your kind words to Ly and Veronika :)

11. September 2023

The best app. The people are so helpful and will do whatever they can to make it work for you! Can't recommend it enough.

Temple St. Clair
Vereinigte Staaten
5 monate mit der App
Sufio hat geantwortet 31. Oktober 2023

Thank you very much! Our support work hard to make sure we can accommodate each of our customer's needs through various custom solutions, making sure we fit in with your store :)

18. August 2023

This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)

MoonstoneGame
Vereinigtes Königreich
5 monate mit der App
Sufio hat geantwortet 6. September 2023

Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.

23. Juni 2023

We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!

Flipheadshop
Deutschland
5 monate mit der App
Sufio hat geantwortet 12. Juli 2023

Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :)

Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!

14. Dezember 2023

Great app, great support!

Little Surprise
Deutschland
5 tage mit der App
Sufio hat geantwortet 18. Dezember 2023

Thank you very much! We're delighted to hear it :)

15. Mai 2023

not only does the App does everything you need, I was faced with an issue unique to our company and their customer service crew were fantastic : shout out to Lewis and Veronika.

Design / settings very user friendly

Shipton Mill
Vereinigtes Königreich
4 monate mit der App
Sufio hat geantwortet 30. Mai 2023

Thank you very much for your lovely words! Our Support team always does its best to give you custom solutions as we understand every business will have its own unique needs and so it's vital for us to be able to meet those needs :)

28. Juli 2023

Sufio is great app that actually has a good solution for sending invoices that comply with all the rules & regulations. The team has been super helpfull in setting up some specific customizations that we need for our variety of customers. The team always responds fast but what I love above all is that the really think along and come with practical solutions & work arounds. For every business that wants to do their invoicing via Shopify AND according to the account rules, I can really recommend Sufio

ProCardio-AED360 DK
Dänemark
15 tage mit der App
Sufio hat geantwortet 6. September 2023

Thank you so much for your review! We pride ourselves on bringing custom solutions to our users and are always happy to discuss merchant's individual needs so that we can seamlessly integrate with their store :)

We really appreciate your recommendation!

14. Dezember 2023

Das Programm ist sehr einfach gehalten und leicht zu bedienen.
Support ist Next-Level, habe selten so ein guten Support gehabt.
Vor allem möchte ich den Lewis Loben der uns einwandfrei durch ein paar Sonderwünsche von uns begleitet hat.

BUÇAN Home Store
Schweiz
Etwa ein monat mit der App
Sufio hat geantwortet 18. Dezember 2023

Vielen Dank für Ihre Bewertung! Unser Support-Team arbeitet hart daran, Ihnen den bestmöglichen Support zu bieten und wir hoffen, dass wir die individuellen Bedürfnisse jedes Nutzers erfüllen können. Sie können sich jederzeit wieder an uns wenden, wenn Sie weitere Unterstützung benötigen :)

21. September 2023

A Lifesaver for our VAT Challenges – 10 Stars!

As a B2B business owner, I can't express enough how much the Sufio app has saved the day for us on our Shopify platform. We were stuck in a VAT-related tangle, especially concerning reverse charging for Euro businesses. Months of trying to find a workaround solution had us at our wit's end until we stumbled upon this gem of an app. It's not an exaggeration to say that it has solved our problems comprehensively. We are finally operational and running smoothly, and that's a sigh of relief we've been yearning for.

What has further impressed us is their exceptional customer service. Politeness and extreme helpfulness are evidently at the core of their approach. Whenever we had questions or ran into a hurdle, their support team was there with prompt and effective solutions.

In a perfect world, I'd give Sufio a solid 10 stars for their app and customer service. While the stars might be capped at 5, consider this review an emphatic endorsement of a service that goes above and beyond to support businesses in navigating complex VAT challenges.

Coti Italia srls
Italien
3 tage mit der App
Sufio hat geantwortet 31. Oktober 2023

Thank you very much for your lovely review! We are blown away by your kind words!

Our B2B solutions have been a great help for our EU customers and our support team work hard to make things as simple as possible. We are delighted to hear you had this experience!

We will ask Shopify to raise it to 10 stars ;)

31. Januar 2024

Fab app with lots of customisation options and even better customer service!

Colonna Wholesale
Vereinigtes Königreich
Sufio hat geantwortet 19. März 2024

Thank you, we are delighted to hear you are enjoying our custom options as our team works hard to provide unique workflows for different types of businesses!