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I recently installed Sufio and am happy with the service they offer so far. The customer service has been extremely helpful in setting up the app and answering my concerns!
Many thanks for your encouraging words! :) We were happy to help you so please don't hesitate to reach out with any questions in the future.
Great Support! Good people. Must try app if you would like to edit orders on shopify for invoice (pl dont confuse with order editing).
Good luck guys! Keep up the good work
Excellent app and customer service. We are super happy with Sufio's team. The app works without any issues and it's easy to set up. We have clients all over the world so need to ensure that we are able to supply compliant invoices. Highly recommended!
Thanks a bunch! The Sufio team works hard to ensure our users are satisfied with our invoice compliance, so reviews like yours really brighten our day. Please don't hesitate to reach out if you need our help with anything in future. Our support team is more than happy to assist.
The support team have been fantastic. I had a specific change that they implemented in an instant which was in immense help and made a really big difference. Highly recommended.
We're happy you enjoy our Support Service, don't hesitate a single second whenever you need our assistance - we are here for you! Thank you for your review! :)
App wasn't perfect at start, But I had great support and all the changes where implemented very fast! It works like a charm now.
Some great things take time! ;) We're happy our services work like a charm on your end now. Don't forget we're always there for you and happy to help with anything. Thanks for you kind words! :)
I love the beautiful designs and comfortable functions of this app. It helps me a lot that there are automation and manual editing options available. The support team is very friendly and welcoming. The little code snipped for having a link to the invoices within the customer accounts was included in my theme promptly. Thanks a lot guys!
Thanks so much for this great review Kirsten, we really appreciate it! Let us know if we can help with anything else.
I primarily bought the app because of the VAT deduction function. I couldn't get it to work properly at first, but with persistent help over several days from Michal from the Sufio team, we got it to work. To any others struggeling with getting the app to deduct VAT:
1. make sure your prices are net (excl VAT), and eventual show prices incl. VAT below - thats what we have done (shopify has a guide. Sufio refers to it as well).
2. Tick settings in Sufio to allow VAT being deducted and validate VAT numbers.
3. Finally, be aware that the VAT sometimes is first deducted at 'Shipping'-step in the Checkout process. For inspiration: I made a snippet with the VAT deduction sufio code, and included it in the Cart page and Ajax Cart. Easy overview of code and easy CSS customisation. See www.dynello.com if you like. App highly recommended if you need to deduct VAT. Pricing seems fair to me, as you get fast and reliable support for every small question, and a professional system without bugs.
Thanks! - Jens
Many many many thanks for your amazing, detailed, and positive review! :) We especially appreciate your honesty and the guidance to other users, who might as well struggle with the VAT validation. Glad to hear everything runs smoothly now.
We're delighted that you find our support services helpful and don't forget, we are always here for you and happy to help you!
This app is really nicely designed. They have amazing customer service, whatever you need, they will make it happen! I would definitely recommend this app, it is professional and you always get help whenever and for whatever. Thumps up.
It was our pleasure to assist you! Your kind words made us very happy and we're humbled by your nice review and that your pleased with our support! Danke vielmals! :)
I would absolutely recommend Sufio. Super great customer service. We like the function of tax-exemption and auto verification.
Thank you so much for these kind words! :)
We're very happy to hear how much you like the functions of our app.
If you'd ever need our help, please do not hesitate to get in touch with us again!
Very simple to setup and very easy to use - great templates to start quickly and have a modern design. Additionally they have a fast and good support/service team.
Many thanks for your kind review! :) We are always here for you and happy to help, so please do not hesitate to get in touch anytime!