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Super customer support, they are able to solve your problems in a short time!
I used Sufio for almost a year and found the support team very helpful, it was a great invoicing App but the the product lacked simple editing ability after an invoice has been paid like changing the billing address at the customers request, load times were also very slow when dealing with high numbers of invoices and can be a little buggy. I have since switched to Order printer pro and find it much better
Hi John, thanks for your review. Sorry to hear that you felt Sufio wasn't right for you.
I couldn't find a support ticket from you asking about editing paid invoices, but just to clarify, you certainly can edit them and change the billing address (although not the shipping address... yet) by opening them up in Sufio and clicking Edit > Edit Client.
We did our share of research to find an invoicing app that both complied with our accounting requirements and allowed us to customize invoices in a way that reflects the brand.
Luckily we found Sufio! The product is amazingly simple and reliable, and so is their customer support. When we needed help to implement a small but vital change, their team was extremely responsive and they made the whole experience equally fun and effective. Kudos to Djimi and the entire Sufio team!
We're really happy that we are the outcome of your research and that we've met your expectations!!! :) It's exciting to hear you enjoy both our professional functionalities and custom design. Thank you so much for your kind review.! :) Our Customer Support Team are always here for you and happy to help!
Our company only starts using the app now, so I cannot say too much about the usage yet, nevertheless I'd like to praise the support, who is very fast in responding and helpful with any requests I've had so far!
Our support team is more than happy to assist! Please don't hesitate to get in touch if you need anything else in future.
Great app! It is very customer-friendly and professional and it also provides excellent templates for invoices. I definitely recommend it!
Many thanks for spreading the word with your support for us! We are honoured! :)
Very useful app for those who need basic invoices and payment after order creation through Stripe. Drawbacks include not being able to push payment status and updated invoices back to Shopify, no search function for invoices.
Helpful support team.
Thank you for your constructive review! We appreciate it greatly. Words like yours help us to grow and do better. :)
In case you need additional help, please, let us know. We're here for you.
The app delivers exactly what it say's! It'd be really nice to have more options to customize the design template, however. The support team is helpful and very friendly
Thank you very much for your feedback, we really appreciate it!
Indeed, offering more options to customize our templates is something our Development team will be releasing at some point in the near future. It's getting close to final stages of development and testing, so keep an eye out for future updates!
In the meantime, our team are always here to help you make changes to your invoice, so don't hesitate to get in touch if you need assistance again in the future :)
We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.
Thank you for taking the time to leave us your review. We're happy to hear that your experience with us has been positive! :)
Sehr zufrieden mit Sufio app
Ich danke Ihnen sehr! Es freut mich zu hören, dass wir Ihre Anforderungen an die Rechnungsstellung erfüllt haben :)
Best client support
Thank you very much for your review, we appreciate taking the time :)