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The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.
We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)
Great app especially for merchants from countries like Italy who need to automatically create an invoice for every online order. They also have a great customer support team that helped me and solved my problem very quickly
Really surprised how amazing this invoicing app is! Certainly the best in the app store. Customer support is really fast & friendly and will help you set everything up. :)
Absolutely STELLAR customer support. We needed some adjustments and support responded in no time. Fantastic app. Totally recommend.
Thanks for the review! Our support team strives to help customers quickly and effectively, so please get in touch if you need anything else in future. We're always happy to assist :)
I was looking for a way to automate sending invoices to customers, I found other apps but those weren't nearly as easy to set up, they also wouldn't integrate with Klaviyo and most importantly, NONE of the other apps I found would consider tax compliance - a must if you're selling B2B.
With Sufio it's possible to send invoices via the order confirmation email sent through Shopify and allow customers to see the invoices on their account page.
There's even an option to validate a customer's VAT number automatically, WOW!
I messed up part of the set up and Djimi not only responded within minutes, but he also fixed it for me super quickly - exceptional app and customer service!
Thank you very much for your detailed and very kind review! :) We appreciate your throughout feedback and are over the moon that we meet all your business needs! Kudos to Djimi for providing you with our excellent customer services. Don't hesitate to reach out to us if you ever need our assistance!
Sufio is a simple and extremely useful tool for our business located in Italy. Support is responsive and I really appreciated how they can be flexible with special needs configurations.
Excellent app and even better support. No matter what problem we had with our store regarding invoices or VAT ID check - Sufio support always helped us. Fast response, super solutions for (almost) every problem and really very friendly support staff. We can highly recommend them!
Many thanks for leaving us your nice review! We appreciate you took your time to share publicly your experience with Sufio! :) Don't hesitate to reach out to us whenever you need us - always happy to help.
I used Sufio to create manual invoices for my store and not just the ones created automatically with an order. The features are easy to use, I pretty much kept the default settings with minimal adjustments. Michael was also helpful in removing my name from the emails when sending invoices.
Thanks a lot for your motivating review! We were happy to help.
If you'd need additional help, please, let us know. We're here for you :)
Works great and awesome support!
With sufio, we can create invoices that meet both our layout and design needs, as well as local legal content requirements. Best support service I have experienced in ages, fast response with the possibility of custom adjustments. Although it seemed a little expensive for the limited number of invoices we need (in the small business we have), it's well worth the time saved and adds to the professional image.
Thank you for your kind words and that you have chosen Sufio! We're delighted to hear about your positive experience. Should you need any additional help, just let us know :)