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Great app to generate professional invoices from Shopify. I recently had a synchronization problem with my shop customers, but the support service is very communicative and helped me out quickly.
Thank you for this great review, Elien! We're glad we could help you out with the sync issue.
Easy in use. I received fast support and very clear information in a friendly way.
It is by far the best customer care experience in Shopify community I have experienced. I love how the app works and looks, but even more I love the speed of how country specific issues, like translations or required fields get resolved. The communication with Sufio Team is great - these guys really deserve their success. Kudos!
Very great app, easy to use and they answeared within 10mins and made the small translation fixes we asked. App works great and the customer service is outstanding!
Thank you for the lovely review! We're glad we could help you with those adjustments.
Fantastic app for small to medium businesses. Simple and professional invoicing. Look no further. Customers are saved, entering VAT details are easy and quick. Would like to see this app in mobile app version for on the go invoicing.
Thanks for your great review! That's a good suggestion: we will look into it for the future.
The does exactly what it should in a super easy way, and the time i safe for the money is a joke.
I have never been so surprised over a fast and friendly Customer Service :)
Their support and customer service are awesome and almost customize the invoice format as much as I request.
Great app, i love it, and it s translate in french ;)
I primarily bought the app because of the VAT deduction function. I couldn't get it to work properly at first, but with persistent help over several days from Michal from the Sufio team, we got it to work. To any others struggeling with getting the app to deduct VAT:
1. make sure your prices are net (excl VAT), and eventual show prices incl. VAT below - thats what we have done (shopify has a guide. Sufio refers to it as well).
2. Tick settings in Sufio to allow VAT being deducted and validate VAT numbers.
3. Finally, be aware that the VAT sometimes is first deducted at 'Shipping'-step in the Checkout process. For inspiration: I made a snippet with the VAT deduction sufio code, and included it in the Cart page and Ajax Cart. Easy overview of code and easy CSS customisation. See www.dynello.com if you like. App highly recommended if you need to deduct VAT. Pricing seems fair to me, as you get fast and reliable support for every small question, and a professional system without bugs.
Thanks! - Jens
Many many many thanks for your amazing, detailed, and positive review! :) We especially appreciate your honesty and the guidance to other users, who might as well struggle with the VAT validation. Glad to hear everything runs smoothly now.
We're delighted that you find our support services helpful and don't forget, we are always here for you and happy to help you!
A superb app. Does its magic in the background after setting up which is a doddle. All our customers receive a professionally laid out, attractive invoice. The support is also exceptional. Would highly recommend.