Avis (557)
Affiner
-
Par note
Great customer service, very quick response. Tons of customizations, and if you get a problem, or need something tweaked- You'll get a response or advice within couple of hours. Highly recommended app.
Thank you loads for leaving your kind comment here! :) We're delighted you benefit from our custom invoices possibilities. Our whole Support Team are also happy you appreciate our speedy communication, it was a pleasure assisting you! Don't hesitate to get back in touch with us anytime!
Friendly and fast customer service. They are also able to make custom changes if you need them.
Definitely recommend!
Thank you very much! We strive to bring quality customer service to our users in a timely manner and I'm glad to hear this was your experience :)
Should be an essential app for every ecommerce store owner!
I can definitely recommend Sufio! Simple to use, design looks great and very fast, friendly and responsive customer service!
Thank you! We're glad to hear about your positive experience with Sufio.
If there's anything else we could assist you with, please know, we're here for you! :)
I had no issues almost for 1 year until the last 2 months where I noticed that all orders are not updated automatically and I have to go through every order in my store and do a manual update which takes alot of time !! It happened more than 10 times in the last 2 months and decided to uninstall the app . Not recommended at all as they were unable to fix this issue .
Update : Nov 11th,2017
I received an email from the company manager who was really professional in solving the issue I had and I was completely satisfied. Thanks.
I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful
And we're extremely pleased to read about your great experience with us! Our support team are always at your disposal, don't hesitate to reach out to us anytime.
Thank you very much! :)
The Sufio team helped with EU VAT validation which is additional to the key features that the product offers.
Thank you very much for you nice feedback! Our VAT validation tool is quite important for many of our users, so we are glad to hear we could accommodate your needs.
I use this app for all my invoices. I had some trouble with it but Michal from the customer service has helped me tremendously
No matter what struggle you encounter, we're always here for you and ready to assist in no time! Thanks for leaving us your kind review! :)
Sufio has absolutely phenomenal customer support. Jan has helped us set up taxes and invoices for our store, as well as provide advice on a large scope of other aspects. Sufio makes our store EU tax compliant, and Jan takes the experience 3 steps further! Will recommend to other partners.
I had a problem, and Michael, from SUFIO, fixed in a minute in the chat support!! i really recommended it
Happy that you've had a positive experience with our customer services! We are always here for you - don't hesitate to reach out anytime!
Thank you for your review! :)