Sufio: Facture Professionnelle

Love the app thank god we've discover it ...:)

Very clean invoice templates, very easy to use and quick setup. Automatically pulls company details and order details from shopify.
Recommended!

Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.

Great product that solved our EU VAT requirements, and even better support to get our invoices looking like we wanted.

Tolle templates, sieht richtig professionell aus. und der Support ist erstklassig: schnell, freundlich und kompetent.

Sufio est très simple à installer et paramétrer ; bon choix de templates, très "customizables" ; surtout le service support est top, réponses rapides, très adaptables, il est d'ailleurs préférable de passer par eux au bout d'un moment.
juste un bemol il y a en France de nombreuses mentions légales à insérer or, les espaces prévus à cet effet sont trop peu nombreux dans les templates disponibles.

Sufio is by far the best invoice app we've used! I can highly recommend this app. The developer team is fast at replying and fixing problems.
Big 5 stars from us!

Lovely invoices but beware of the VAT exemption claims - they aren't technically correct

The EU VAT rules state that you can only deduct the VAT if the company provides a valid VAT number AND that the goods are being shipped outside of the country where the order is shipped from...

We are a UK company so EU businesses outside of the UK, with a valid VAT number, can order VAT free ONLY if the order is shipped outside of the UK. Unfortunately we receive a lot of orders from Ireland with valid VAT numbers but they get the order shipped to Northern Ireland (to save on shipping costs) which is in UK - therefore, technically, we can't deduct the VAT as we have to give HMRC proof that the goods have left the UK

Sufio are aware of this but their hands are tied because they can't get access to the address which is part of Shopify's checkout process - a closed system. Sadly the issue of a decent EU VAT exemption system for Shopify remains unsolved.

I have asked Jan to update their website with the full information - whilst their system will validate VAT numbers it will just mark that customer as VAT exempt, regardless of where the order is shipped to.

Absolutely amazing support! Liam & the team created a custom code for me to ensure invoices were only sent to the right people. Thanks a million :-)

I recently installed Sufio and am happy with the service they offer so far. The customer service has been extremely helpful in setting up the app and answering my concerns!