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Jan was extremely helpful, except there have been outstanding changes not implemented for awhile - especially for European VAT compliance, eventually we got there but it did take about 4-6 weeks.
Otherwise the invoices look quite good and the system functions well, the only changes i'd like to see is analysis and reporting of the invoices or mass export of this data.
Very useful app for those who need basic invoices and payment after order creation through Stripe. Drawbacks include not being able to push payment status and updated invoices back to Shopify, no search function for invoices.
Helpful support team.
Thank you for your constructive review! We appreciate it greatly. Words like yours help us to grow and do better. :)
In case you need additional help, please, let us know. We're here for you.
We used for a while and was a GREAT solution, however, the invoice does not update if the order is changed post marked as pending, which is surprising. The nature of our business means orders can get changed regularly but if your orders do not then I would highly recommend.
Thanks a lot for your review! :) We are happy that you used our app.
As you have mentioned, Sufio is not able to automatically reflect changes that were done in your Shopify order after the invoce is created. The only solution, for now, is to set up creating invoices in a way that they are created once the order is paid or fulfilled.
We understand that support for editing orders could provide a more seamless experience for our customers and it is something we would definitely like to add in the future.
Sufio est très simple à installer et paramétrer ; bon choix de templates, très "customizables" ; surtout le service support est top, réponses rapides, très adaptables, il est d'ailleurs préférable de passer par eux au bout d'un moment.
juste un bemol il y a en France de nombreuses mentions légales à insérer or, les espaces prévus à cet effet sont trop peu nombreux dans les templates disponibles.
Merci pour votre rétroaction positive! :) Nous sommes heureux que vous ayez une expérience positive avec nous et nos services clients! En même temps, nous apprécions votre honnêteté concernant les espaces disponibles dans notre produit.
Excellent app to have automatic invoices. Amazing support, solving problems that are not even theirs. Although maybe a little bit expensive since I had to go for the extended plan (starter pack only has 7 invoices a month and no VAT exemption options). But I would still highly recommend it if you're looking for an invoicing solution.
Great experience so far. Really streamlined our process. Does not do everything we would like yet, but very impressed by development commitment to offer new functionality in near future. Customer service very accessible, helpful and prompt replies.