Sufio: Professional Invoices , 리뷰 523개
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Great app and even better customer support.
really amazing. I have been looking for an app that meets my high standards and luckily I found this one. The great customer support makes this app unique - I was in contact with Veronica and Ly for a long time - both were competent contacts and implemented all my wishes 1:1.
CONCLUSIONS: Highly recommended :)
Thank you so much! We're delighted to hear we have met your high standards and that our Support team were able to address your needs! We put a lot of focus on our support as we understand navigating the world of invoicing can be complex, so our team are here to help. I will pass your kind words to Ly and Veronika :)
Läuft wie beschrieben, klar muss man es anpassen wie jedes Rechnungsprogramm. Alles eingerichtet muss man sich um nichts mehr kümmern, alles läuft von selbst, auch Verkäufe in der EU sind möglich, man muss nur ein paar Codes einfügen, wo der Support einem schnell hilft.
Vielen Dank für Ihre freundliche Bewertung! Unser Entwicklungsteam arbeitet hart, um sicherzustellen, dass unsere automatisierten Funktionen den Stress bei der Bearbeitung von Rechnungen beseitigen. Es freut mich zu hören, dass wir Sie bei Ihren EU-Verkäufen unterstützt haben und dass unser Support-Team Ihnen bei der Einrichtung behilflich sein konnte :)
We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!
Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :)
Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!
This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)
Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.
The best app. The people are so helpful and will do whatever they can to make it work for you! Can't recommend it enough.
Thank you very much! Our support work hard to make sure we can accommodate each of our customer's needs through various custom solutions, making sure we fit in with your store :)
not only does the App does everything you need, I was faced with an issue unique to our company and their customer service crew were fantastic : shout out to Lewis and Veronika.
Design / settings very user friendly
Thank you very much for your lovely words! Our Support team always does its best to give you custom solutions as we understand every business will have its own unique needs and so it's vital for us to be able to meet those needs :)
Sufio is great app that actually has a good solution for sending invoices that comply with all the rules & regulations. The team has been super helpfull in setting up some specific customizations that we need for our variety of customers. The team always responds fast but what I love above all is that the really think along and come with practical solutions & work arounds. For every business that wants to do their invoicing via Shopify AND according to the account rules, I can really recommend Sufio
Thank you so much for your review! We pride ourselves on bringing custom solutions to our users and are always happy to discuss merchant's individual needs so that we can seamlessly integrate with their store :)
We really appreciate your recommendation!
Great app, great support!
Thank you very much! We're delighted to hear it :)
A Lifesaver for our VAT Challenges – 10 Stars!
As a B2B business owner, I can't express enough how much the Sufio app has saved the day for us on our Shopify platform. We were stuck in a VAT-related tangle, especially concerning reverse charging for Euro businesses. Months of trying to find a workaround solution had us at our wit's end until we stumbled upon this gem of an app. It's not an exaggeration to say that it has solved our problems comprehensively. We are finally operational and running smoothly, and that's a sigh of relief we've been yearning for.
What has further impressed us is their exceptional customer service. Politeness and extreme helpfulness are evidently at the core of their approach. Whenever we had questions or ran into a hurdle, their support team was there with prompt and effective solutions.
In a perfect world, I'd give Sufio a solid 10 stars for their app and customer service. While the stars might be capped at 5, consider this review an emphatic endorsement of a service that goes above and beyond to support businesses in navigating complex VAT challenges.
Thank you very much for your lovely review! We are blown away by your kind words!
Our B2B solutions have been a great help for our EU customers and our support team work hard to make things as simple as possible. We are delighted to hear you had this experience!
We will ask Shopify to raise it to 10 stars ;)
The app works excellently and fulfills its intended purpose.
However, the standout aspect worth mentioning is the exceptional customer service provided by Lewis and Veronika. Despite the challenges I faced with my store, they consistently took the time to respond promptly and offer support in really resolving issues. Their dedication to helping customers is highly commendable. Best!
Thank you very much! We really appreciate your feedback on our Support team. Sufio puts a lot of focus on it's support as we understand that each store and country will have its own unique needs, so having a team available to help you customize your setup is important to us :)