리뷰 (556)
상세 검색
-
평점별
What an excellent app, and what an even better value service is included with it. They not only answer quickly, but they also have appropriate answers for all of your questions.
Highly recommended.
Thank you very much! Our Support team does its best to bring you timely answers and get you on your way :)
Great app experience with great customer service. I asked a hard hitting question and they not only identified the solution, they fixed it and mitigated any future potential issues. Thank you Sufio Team!
Thank you so much! This is exactly the type of review that motivates us to do our utmost best at all times.
A well designed app, easy to use and very reliable. The support was very quick and helpful when we had a small issue. Even better they added a customisation for us to help filter who automatically received a copy of their invoice. The responses were always quick and helpful.
Thank you very much! I'm glad our Support team was able to bring a custom solution to make Sufio work for you. We recognise that businesses around the world all have different needs so it's important for us to accommodate this :)
Friendly and fast customer service. They are also able to make custom changes if you need them.
Definitely recommend!
Thank you very much! We strive to bring quality customer service to our users in a timely manner and I'm glad to hear this was your experience :)
Sufio has proven indispensable for our business needs. Their unparalleled customer service has been a game-changer, effortlessly accommodating our specific requirements by swiftly implementing changes in settings. The team at Sufio goes above and beyond, ensuring a seamless and personalized experience. The user-friendly interface simplifies invoicing tasks, making it an ideal solution for businesses of all sizes. Sufio's commitment to excellence and adaptability sets them apart, fostering a strong client-app provider relationship. If you seek an invoicing app that not only meets but exceeds expectations, Sufio is the clear choice, backed by exceptional customer support.
Thank you very much for taking the time to share your lovely review! We are so happy to hear about your experience with us as our team work hard to make sure we can bring custom solutions to your needs. We understand each store and its location will bring its own unique requirements, so it's important for us to make sure we can accommodate as much as possible for you.
As you mentioned, client-app relationships are so important for us and we encourage our user to reach out and discuss their concerns with our Support team. If it can be done, we'll be glad to assist!
We use Order Printer for our online sales, but needed a more detailed invoice for our wholesale customers. And after reading the great reviews we went with Sufio. They have been super helpful in setting the invoices up the way we need them. Plus, setting it to only pull through our wholesale orders into Sufio so we don't exceed our monthly limit. The service really is outstanding! The best we have ever had for an app.
Thank you for taking the time to leave such a nice review! We are delighted to hear how Sufio has worked for you. Indeed, our custom invoice creation options give you control over how to manage your subscription and streamline your invoicing. I'm delighted to hear our Support team was able to bring their quality service into your setup :)
Excellent service and great functionality on the app. Was perfect for our business.
Thank you so much! I'm glad both our app and Support team were of assistance to your business. We work hard to bring both value and support, so reach out any time you need assistance again :)
Thoroughly impressed by the quality of this app. Quick and stellar support from the team behind it. Highly recommended.
Thank you so much! We do our best to bring you timely assistance and help you focus on other areas of your business.
We appreciate your recommendation!
By far the best billing app I've ever had for online sales! Easy to set up and completely customizable. I've been waiting for an app like this for a very long time... Handles only billing, but does it perfectly...
Thank you so much for your lovely review! We are delighted to hear the app has been able to achieve what you need! We love to provide custom options and I'm glad they have been useful to you :)
Neuerdings werden die Email von Sufio unter dem Vorwand des fehlenden DMARC Eintrags blockiert wenn keine eigen Domain bei Sufio registiert ist, somit ist man gezwungen einen Upgrade auf Professional oder Premium zu machen.
Einen Basic Service zu blockieren und die Kunden zu zwingen mehr dafür mehr zu Bezahlen ist echt die übelste Art Geschäfte zu machen.
Die Mails werden von Shopify Einwandfrei zugestellt, da all unsere Domains im DNS einen DMARC Eintrag haben.
Nach vielen Jahren der Nutzung dieser APP werden wir nach andern Lösungen suchen.
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir schätzen Ihre Treue über die letzten 5 Jahre sehr.
Es tut uns leid, dass wir trotz mehrmaliger Versuche, mit Ihnen in Kontakt zu treten, die Probleme nicht gemeinsam lösen konnten. Wir haben uns mehrmals gemeldet, um Ihnen Unterstützung und Lösungen anzubieten, und wir hätten gerne eine Möglichkeit gefunden, die für Sie besser funktionieren würde.
Bezüglich des Problems mit dem Versand der E-Mails möchten wir klarstellen, dass dies nicht durch einen Fehler im Sufio-System verursacht wurde. Das Problem trat auf, nachdem eine strenge DMARC-Richtlinie für Ihre Domain implementiert wurde. Da Sufio E-Mails in Ihrem Namen versendet, erfordert diese Richtlinie eine spezifische Autorisierung, um den Versand fortsetzen zu können. Ohne diese Autorisierung können die E-Mails blockiert werden. Wir haben Lösungen angeboten, wie Sie Sufio für den Versand autorisieren können, aber leider haben wir keine Rückmeldung erhalten.
Sollten Sie in Zukunft Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung.