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The app is great and everything, but it is completely overpriced. There are other Apps which do the same for a fraction of the price. Can't use it having this opportunity costs, sorry.
Thank you for taking the time out to leave your honest review, our team genuinely appreciates constructive feedback!
Firstly, I’d like to explain your question about the pricing. Sufio is one of the leading invoicing apps on the Shopify App store. While there are other apps available that offer cheaper subscriptions, Sufio focuses heavily on its performance, security, and a strong customer support team. This means that certain backend processes and teams have to be put in place to make sure these factors are implemented correctly and efficiently. This allows us to provide automatic invoices for many of our users that generate thousands of orders per day.
We understand that this level of performance does not apply to every store, which is why we are always happy to discuss setting up custom plans. I have reached out to you by email already to discuss this with you and we await your response if you would like to move forward :)
With sufio, we can create invoices that meet both our layout and design needs, as well as local legal content requirements. Best support service I have experienced in ages, fast response with the possibility of custom adjustments. Although it seemed a little expensive for the limited number of invoices we need (in the small business we have), it's well worth the time saved and adds to the professional image.
Thank you for your kind words and that you have chosen Sufio! We're delighted to hear about your positive experience. Should you need any additional help, just let us know :)
This app is easy to use and the invoices look really professional. Whenever I have a query, the developers go out of their way to help.
Great Tool and an even better Customer Service. I sent them 2 emails and both have been answered within 30 minutes. Thats the service you need to get your business running! Can only recommend!
Great app which eliminates the manual work otherwise needed to create and email invoices. We use it on all our stores, highly appreciated and recommended.
Happy to hear we can meet all your needs across your several stores! Thank you so much for taking your time to write your positive review! We are grateful to you! :)
So fresh and so clean! Happy to finally have the ability to send our customers professional-looking estimates and invoices directly through our Shopify admin. Awesome customer service to boot!
Very helpful and super quick in responding! Top customer support. Thanks for handling our questions and problems with utmost urgency. I look forward to using this app from now on
Thanks for this great review Raphaël! Always happy to help, do let us know if you need a hand with anything in future.
Super helpful and reactive support team, and efficient application , no bugs and many customisations possible. Great to use !
Thank you for your kind words! Our teams are always working hard to make sure the app is running efficiently as well as being there for our users whenever they would like to make some changes :)
Fantastic product and some of the best support (Thank you Ly) that we've ever experienced. Sufio feels like the most easily customizable solution out there and support will help for anything more complex.
Thank you kindly for taking the time for your review! Indeed, we pride ourselves on doing everything we can to provide custom solutions so that our users have a seamless experience with their invoicing needs. I'll be sure to pass on your words to Ly :)
Great app, great help, especially for customers in Europe! Little problems were solved very quickly - keep on doing it this way!
Hi Michaele, thanks for the great review! We'll do our best :)