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Great experience so far. Really streamlined our process. Does not do everything we would like yet, but very impressed by development commitment to offer new functionality in near future. Customer service very accessible, helpful and prompt replies.
Nouveau sur cette application qui va faciliter mon quotidien. Les factures peuvent être personnalisées facilement. Le service client est disponible en quelques secondes ! Et de surcroit très efficace. Merci à Andy.B !
Nous sommes heureux que vous appréciez Sufio. Nous sommes toujours là pour vous aider si vous en avez besoin.
Had a problem. Was fixed in 5 min. And Andy aka mr super speed had my sense of humor. :D Thanks again!
Thanks a lot for your review, glad I could help :) Please feel free to contact us anytime, I will have my memes ready!
Best customer service :) Highly recommend! I have tried a lot of apps to send automatic invoices and this one if my favorite :)
Yaaay we're really happy you think we're "the one" ;) Thanks a lot for leaving us such a sweet review - you made our Friday 13th great!
Hello,
I can't seem to contact Sufo support.
I am also unable to download purchase invoices.
Can you please help me?
Thank you for leaving your feedback while you experienced some delays during our scheduled maintenance.
As explained in our email response to you, the Sufio app was undergoing a scheduled maintenance, which can lead to certain delays in accessing documents. We notified each of our users with a warning message on the app (the screenshot of which you had sent to us). Please note, this scheduled maintenance is necessary to the ongoing high performance of the app and we do our best to notify our userbase whenever these events take place.
Additionally, you mentioned you were unable to contact our Support team, but as suggested in the auto-response email, our team works Mon-Fri 9-5 CET. So your message was received with no issues, however, it just happened to arrive outside of our office hours.
We're more than happy to discuss any other queries you may have, so please reach out and let us know how we can help :)
It does what it says on the tin and more. Their support is very quick and helpful. The upcoming features will make it even better.
Thank you for your kind words — We were happy to help!
If there's anything else we could do for oyu, just let us know..
This app does exactly what is described, good easy invoices
Great app with lots of settings, great support !
So happy to read about your positive experience with us! We'll make sure to keep up the good work so that you keep loving us! :) Thank you for taking your time to leave us the review.
Exactly what I was searching for. You can personalize almost everything you wish for.
Thank you kindly! Indeed, Sufio provides a number of ways to customize your invoice and our template editing feature allows you to edit the HTML of the invoices, making your design choices endless!
Katy in support was a great help!
We love this app! It creates beautiful and professional invoices AND in a snap! Everything is organized and automated in one - saves loads of time!
Definitely recommend this app. to every Shopify store owner - you will LOVE it!