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App wasn't perfect at start, But I had great support and all the changes where implemented very fast! It works like a charm now.
Some great things take time! ;) We're happy our services work like a charm on your end now. Don't forget we're always there for you and happy to help with anything. Thanks for you kind words! :)
I love the beautiful designs and comfortable functions of this app. It helps me a lot that there are automation and manual editing options available. The support team is very friendly and welcoming. The little code snipped for having a link to the invoices within the customer accounts was included in my theme promptly. Thanks a lot guys!
Thanks so much for this great review Kirsten, we really appreciate it! Let us know if we can help with anything else.
I primarily bought the app because of the VAT deduction function. I couldn't get it to work properly at first, but with persistent help over several days from Michal from the Sufio team, we got it to work. To any others struggeling with getting the app to deduct VAT:
1. make sure your prices are net (excl VAT), and eventual show prices incl. VAT below - thats what we have done (shopify has a guide. Sufio refers to it as well).
2. Tick settings in Sufio to allow VAT being deducted and validate VAT numbers.
3. Finally, be aware that the VAT sometimes is first deducted at 'Shipping'-step in the Checkout process. For inspiration: I made a snippet with the VAT deduction sufio code, and included it in the Cart page and Ajax Cart. Easy overview of code and easy CSS customisation. See www.dynello.com if you like. App highly recommended if you need to deduct VAT. Pricing seems fair to me, as you get fast and reliable support for every small question, and a professional system without bugs.
Thanks! - Jens
Many many many thanks for your amazing, detailed, and positive review! :) We especially appreciate your honesty and the guidance to other users, who might as well struggle with the VAT validation. Glad to hear everything runs smoothly now.
We're delighted that you find our support services helpful and don't forget, we are always here for you and happy to help you!
This app is really nicely designed. They have amazing customer service, whatever you need, they will make it happen! I would definitely recommend this app, it is professional and you always get help whenever and for whatever. Thumps up.
It was our pleasure to assist you! Your kind words made us very happy and we're humbled by your nice review and that your pleased with our support! Danke vielmals! :)
I would absolutely recommend Sufio. Super great customer service. We like the function of tax-exemption and auto verification.
Thank you so much for these kind words! :)
We're very happy to hear how much you like the functions of our app.
If you'd ever need our help, please do not hesitate to get in touch with us again!
Very simple to setup and very easy to use - great templates to start quickly and have a modern design. Additionally they have a fast and good support/service team.
Many thanks for your kind review! :) We are always here for you and happy to help, so please do not hesitate to get in touch anytime!
Fantastic!
Not only Sufio invoices looks great, but also Sufio can add VAT ID and Company ID to our invoices.
Support is exceptional too! Unbelieveably quick, helpful and kind. Good job!
Super tolle App, funktioniert prima. Der Support ist super und kompetent! Kann ich auf jeden Fall empfehlen :)
Vielen Dank für Ihre Meinung! Es freut uns zu hören, dass Sie uns weiterempfehlen würden. Unser Team ist sehr stolz auf unsere App und freut sich, wenn unsere nutzer mit dem Service zufrieden sind :)
I've had lots of trouble with installing the VAT-section into our theme. The Sufio team has helped such a great deal! Thank you guys for everything, if I could rate more then 5 stars, I would do it.
It was our please to be assisting you! Please don't hesitate to get back to us anytime - we will gladly help you again. Thanks for your words of encouragement! :)
Sufio is GREAT! we've been having issues with invoices since day1 in Shopify, due to the language and currencies difference, but no longer with Sufio. The app is amazing in sending invoices automatically to customers, printing, editing as well as making invoices from scratch. We used to do some tasks manually but Norbert and his team customized them to work automatically! This really saved our time. The support is great and fast. Totally recommended.