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I am new with Shopify and they helped me get it right even though it was not straight forward. So far so good.
Thank you for your review! We are here for you. Anytime! :)
Very easy to use and setup. I had slightly different requirements to the out of the box configuration. The support team were excellent and helped make the App work as I needed it to.
Thanks for the positive review! Sufio was designed with adaptability in mind, so we're always ready to configure the app based on the user's requirements.
Please don't hesitate to get in touch if you need more help in the future!
Hello,
I can't seem to contact Sufo support.
I am also unable to download purchase invoices.
Can you please help me?
Thank you for leaving your feedback while you experienced some delays during our scheduled maintenance.
As explained in our email response to you, the Sufio app was undergoing a scheduled maintenance, which can lead to certain delays in accessing documents. We notified each of our users with a warning message on the app (the screenshot of which you had sent to us). Please note, this scheduled maintenance is necessary to the ongoing high performance of the app and we do our best to notify our userbase whenever these events take place.
Additionally, you mentioned you were unable to contact our Support team, but as suggested in the auto-response email, our team works Mon-Fri 9-5 CET. So your message was received with no issues, however, it just happened to arrive outside of our office hours.
We're more than happy to discuss any other queries you may have, so please reach out and let us know how we can help :)
Amazing tool, easy to setup and configure, does what it needs to do. Fair pricing- and if you do not need automatic invoicing, but only VAT invoices, its super simple.
On top, great customer service.
Thank you for lovely review! We're glad to hear our app has made things easy for you! We do our best to take away the stress from invoicing and our Support team are always ready to help you get set up :)
While this doesn't cover all my needs (I have very fringe case needs), with the recent addition of variant metafield access and direct editing of the templates, it does more than enough of what I need. Nothing else I looked at comes nearly this close. Oh, and support has been over the top, with their always friendly, quick and helpful answers to my questions, it has been a pleasure working with them.
Thank you so much for your kind words! The Sufio team are always pushing to support as many different areas of invoicing as possible, so hearing that we were able to meet your specific needs is fantastic!
I will forward your words to our Support team as well :)
Get in touch any time again if you need assistance!
I've been on the search for the best invoice app, and this one has ticked all the boxes for me! I was specifically looking for one that was compatible with Zapiet, and was also clean and customizable. Their technical support is also amazing and Djimi was especially helpful and quick with any issues I came across. Thank you so much for creating an amazing product!
Thank you very much for your encouraging & kind review - you made our day! :) We're stoked over the fact that we serve well your use case! Don't hesitate to ask for assistance anytime - our support team are always there for you.
Sufio helps me create tax-compliant invoices. The support was very helpful and quick in helping me add conditional phrasing to the invoices.
Thanks for your kind review Florian! Let us know if you ever need help with anything else.
I'm over the moon with this APP. Does exactly what it says it does and what we've been looking for. Looks great and easy to use for a fair price; what more can you ask for!
Thanks for this great review, Marcus! We really appreciate it.
Wij zochten een app waarbij de BTW check (VIES) automatisch gedaan zou worden voor er een account aangemaakt/gekocht kan worden. Dit werkt! Ik werd overal super snel en netjes bij geholpen. dit is echt een aanrader!
Dank u voor uw positieve recensie!
Such a great tool and makes my business look that much more professional!!! Love that you can customise everything to be on brand. Its great!
Thanks! Great design is a big part of our app, and we've got some new things planned already. Plenty more cool visual stuff to look forward to next year~