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The best app for automatic invoices to be sent once a customer has purchased, the layout and design is fully customizable and very easy to use. The app support is fantastic, they have been so helpful when needing some customization! Highly recommend.
We’ve been using Sufio for our Shopify store INSELWiNKEL (based on Spiekeroog Island, Germany) and couldn’t be happier. The team handled an individual request — adding a simple SEPA payment QR code for our invoices — within just one day.
Fast, professional, and solution-oriented support. Exactly how great service should be.
Highly recommended!
Thank you so much for sharing your experience! It’s great to hear that the SEPA QR code was implemented quickly and fits your needs. Fast, tailored solutions are exactly what we strive for, so your feedback means a lot to us. :)
Great solution to go around the basic missing feature of shopify to send an invoice automatically to our customers.... Sufio has always answered very fast if we had problems configuring the invoice part. Very happy with this app.
We have been using Sufio for over two years, and for most of that time the invoice and credit export functionality worked smoothly. Recently, we began experiencing significant delays, with CSV export emails taking hours to arrive. Since then, Sufio has incorporated a new mechanism that has noticeably improved the process. Exports are now arriving much more promptly, and this has made a meaningful difference in keeping our workflow running efficiently. We appreciate the improvements and the continued support, as reliable performance is crucial for businesses like ours that depend on these functions every day.
Thank you for your thoughtful feedback and for using Sufio for over two years; we really appreciate your trust!
You’re absolutely right about the recent export delays; however, we’ve been working hard on a complete overhaul of the system to make it faster and more reliable. The new version has gone live a few days ago, so you should already notice some massive improvements.
Thanks again for your patience while we made these updates! Should you need further help, let us know—we're just a message away.
Great app, great people. easy to install. document templates are great customization options are plenty. Adding some custom text to documents is super simple if you know a bit of HTML. Support is fast and to the point.
Special thanks to Djimi and Olivia for helping us setup some custom logic to process our documents.
Professional, reliable, and incredibly easy to use. Sufio makes invoicing effortless and on-brand, and I especially value the localization in multiple EU languages—it makes everything feel seamless and tailored to my business. A truly outstanding app that delivers exactly what it promises.
Thank you so much for your wonderful feedback! It means a lot to us to know we’re delivering on our promise and making a real difference for your team.
Je n'ai jamais vu un service client aussi réactif et efficace. J'ai collaboré avec Olivia qui a fait son possible pour répondre à mes demandes qui étaient assez élaborées et problématiques. Je recommande vivement
Merci beaucoup pour votre message ! Nous sommes ravis d’apprendre que vous êtes satisfait de notre service et du soutien d’Olivia. Votre retour nous fait vraiment plaisir et nous motive à continuer à offrir la meilleure expérience possible.
A very helpful App for our business. The Control over the invoicing and design is very flexible and provides alternatives and meets our region very well.
Thank you for sharing your experience with Sufio! We’re pleased that the app helps your business and that the flexibility in design and invoicing gives you the control you need for your region.
If there’s anything else you’d like to adjust or optimize, just reach out.
I am not only extremely satisfied with the app itself but also with the outstanding support team behind it — especially our account manager, Lewis!!
These are people who genuinely treat your problems as their own and go above and beyond to resolve issues and provide assistance. Their dedication and service truly deserve respect and recognition. It is a great feeling to work with a team we can genuinely count on.
Thank you so much for this amazing review! 💛 We’re especially happy to hear that you feel genuinely supported by our team. We do our best to treat our customers’ problems as our own, so it’s wonderful to see that come through in your experience.
It’s a pleasure working with you, and we’re proud to be the team you can count on.
Sufio solves all our complex invoicing needs. We had an extremely tight deadline to solve UK vat invoicing issues, and Lewis was very quick to understand our needs and delivered a custom solution in no time, so we made our deadline.
Could not be more happy with a Shopify app than what I got with Sufio.
Highly Highly recommend getting this if you have complex or even simple invoicing needs.
Thank you so much for your detailed and thoughtful review! We’ll definitely pass your appreciation on to Lewis — he’ll be thrilled to hear it. :)