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It took us some time to set up everything just the exact way we need it (we are a B2B Catering company with german tax laws), but with the help of Sufio, we were able to accomplish everything. We are a customer since 1,5 years by now and are very satisfied with the ongoing good quality of the support. Thank you Olivia! :)
Thank you so much for your thoughtful review! We’re delighted to hear that Sufio has been able to meet your specific needs, even with the complexities of German tax laws. It’s also great to know our support team, especially Olivia, could help you along the way. We appreciate your continued trust over the past 1.5 years very much!
Sufio is an excellent invoicing system! After trying and comparing several different invoicing app, we decided to go with Sufio—and we’re very glad we did. The system is user-friendly, but what truly sets Sufio apart is their customer support. The team is incredibly patient, detail-oriented, and always quick to respond. They’ve helped us with various customizations and often offer thoughtful, effective suggestions. Their efficiency and professionalism are top. Highly recommended!
Thanks so much for the amazing review! We’re really glad to hear that Sufio stood out after you tried several invoicing apps; that means a lot to us. It’s also great to know you’re enjoying the user-friendly interface, and we’re especially happy our support team has been able to help out with customizations and suggestions. We’ll make sure your kind words get passed along to the whole team. :) Thanks again for the recommendation!
Easy to get started with the day to day configurations on your own. The onboarding with the Sufio flows fast and is super versatile in helping with shop specific requirements; let it be coding additional snippets, configuring designs, or aligning with data flows/fields outside of the Sufio app during the build-phase. Looking forward to soon scaling with Sufio. Can only recommend.
Thanks a lot for the great feedback! We’re happy to hear you found it easy to get started and that the onboarding process worked smoothly for your store’s specific needs. Whether it’s code tweaks, design configs, or integrating with other data flows, we loved being part of that build phase with you, and we're excited to see you scale with Sufio! Thanks so much for the recommendation! :)
I genuinely believe no webshop in the Netherlands (and likely many other countries) can go without Sufio. After testing numerous invoicing apps, this is possibly the only one that truly handles invoicing and credit notes properly.
Sufio is absolutely essential if you serve business customers who require professional invoices for their administration. While it took me a little time to get used to the interface, I now find it intuitive and efficient.
Beyond the powerful functionality, the support is outstanding. Incredibly friendly, fast, and knowledgeable. Sufio solved my invoicing headaches . Highly recommended!
Wow—thank you for such a thoughtful and enthusiastic review! It means a lot to hear that Sufio has become essential for your business, especially after trying so many other invoicing apps. We’re most glad the interface clicked with you over time, and even happier that our support team could help ease those invoicing headaches. We truly appreciate the recommendation and your kind words!
I should say that you’re a great partner for businesses like us.
I’m extremely impressed how you handle our requests and flex the features based on our needs.
Special thanks to Veronika and to the IT team!
The only regret for me is that I haven’t switch to Sufio earlier.
Keep going so we'll be your lifetime customer!
Thank you so much for the amazing review! :)
We’re truly grateful for the opportunity to support your business, and it means a lot to hear that our flexibility and responsiveness have made a big difference for you!
I was expecting a difficult setup but Lewis from customer service did an awesome job.
Still waiting for better filter features for exports of the invoices ;)
Frederiek
Thank you for your feedback, Frederiek!
We're glad to hear that Lewis provided awesome support and made the setup easier than expected. We also appreciate your suggestion about improved filter features for invoice exports—we’re always looking to improve, and we’ll pass this along to our team.
There is a time difference for US merchant but the service people know what they doing and come up with great solutions.
Lewis was amazing for the set up of our Sufio invoicing, we needed invoices based on customer rules, and he made the whole process straightforward
Thanks so much for the great feedback! We’re thrilled to hear that Lewis made the setup process smooth and straightforward for you. Setting up invoices based on customer-specific rules can be quite tricky, so we’re glad we could make it easy. We’ll be sure to pass your kind words on to Lewis too! :)
We recently started using Sufio and had a fantastic experience. The team was incredibly supportive throughout the process. We had some special requirements, and they quickly understood and implemented them without any hassle. Their responsiveness and willingness to tailor the solution to our needs made a big difference. Highly recommend Sufio for anyone looking for a reliable and customer-focused service!
Thank you so much for your thoughtful review! :)
We're so glad to hear you've had a great experience with Sufio. Our team is always here to ensure you get the support and flexibility you need. We truly appreciate your recommendation and look forward to continuing to support your business!
Excellent customer service. Veronika was quick in answering my emails concerning some setup issues I was having. She even suggested some improvements I could make. Wish all apps had such great customer service!
Thank you so much for your wonderful review! :)
We're so glad Veronika was able to help you out and offer some useful suggestions along the way. We truly appreciate your kind words about our support—feedback like yours keeps us motivated to continue providing the best service possible. Don’t hesitate to reach out if you ever need anything else!