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Thank you very much for the 5-star rating!
We're glad to know that you're satisfied with the Sufio app.
Thank you very much for your 5-star rating! We truly appreciate it.
Everything we need to streamline our B2B invoicing! Thank you!
A great tool for generating professional invoices. Also very professional support.
Tolle App....
Toller Support.... Egal wenn mal irgendein Problem auftauchen sollte, oder eine Frage auftaucht … Es wird einem schnell und unkompliziert geholfen !!!!
Ich bin froh mich für diese Rechnungsapp entschieden zu haben.
Vielen Dank für Ihre freundlichen Worte!
Es freut uns sehr zu hören, dass Sie mit unserer App und unserem Support zufrieden sind. Es ist unser Ziel, bei Fragen oder Problemen schnell und unkompliziert zu helfen – großartig, dass Sie dies so erleben!
sehr leicht zu bedienen mit vielen Möglichkeiten
Vielen Dank für Ihre Bewertung!
Es ist uns wichtig, die Sufio-App benutzerfreundlich zu halten und unseren Kunden viele nützliche Funktionen zur Verfügung zu stellen.
Great app experience with great customer service. I asked a hard hitting question and they not only identified the solution, they fixed it and mitigated any future potential issues. Thank you Sufio Team!
Thank you so much! This is exactly the type of review that motivates us to do our utmost best at all times.
Die App ist super. Sehr unkompliziert und es funktioniert alles schnell und ohne Probleme
Vielen Dank für Ihre nette Bewertung!
Unser Team arbeitet hart daran, unsere App so effizient und benutzerfreundlich wie möglich zu gestalten.
Fab app with lots of customisation options and even better customer service!
Thank you, we are delighted to hear you are enjoying our custom options as our team works hard to provide unique workflows for different types of businesses!
Sehr zufrieden mit Sufio app
Ich danke Ihnen sehr! Es freut mich zu hören, dass wir Ihre Anforderungen an die Rechnungsstellung erfüllt haben :)
Great app, great support!
Thank you very much! We're delighted to hear it :)
Alles funktioniert einwandfrei und die Rechnungen lassen sich sehr schön nach dem eigenen Wunsch gestalten. 5 Sterne!
Vielen Dank für Ihre Bewertung! Sufio legt viel Wert auf unsere Design-Funktionen und unser Vorlagen-Editor ermöglicht es den Nutzern, die Vorlage nach ihren Wünschen anzupassen, was eine großartige Möglichkeit ist, dies zu erreichen.
(Translated by DeepL)
If your business operates in EU, you cannot surive without Sufio services! Company details and registration numbers in invoice, payments by bank deposit and credit cards, VAT taxes with exemptions per product, credit invoices for refunded items, and all other taxation stuff to make your accountant happy. Not to mention reports which you have to submit to State Revenue service - Sufio provides easy to export reports and summaries.
Last but not least - excellent customer service which dives deep in your issue and provides solution.
Such a nice review of our services, I'm so happy to hear how helpful we have been to your store!
Invoicing can be complex topic and a source of confusion for many store owners, which is why Sufio is always expanding its features to accommodate as many of these needs as possible.
We were delighted to assist you :)
Tolle und übersichtliche App sowie Bedienung.
Wirklich sehr gut !
Vielen Dank für Ihre Bewertung! Es freut mich zu hören, dass unsere App einfach zu bedienen ist und die Dinge für Sie klar macht! Unser Entwicklungsteam arbeitet hart daran, unsere App so benutzerfreundlich wie möglich zu gestalten, daher freuen wir uns über Ihr Feedback :)
(TRANSLATED BY DEEPL)
Ich liebe diese App! Meine Rechnungen werden korrekt erstellt. Die Mehrwertsteuer wird ausgewiesen. Ich nutze den Basic-Plan, da ich herade am Aufbau meines Shops www.high-on-ai.com bin. Und er erfüllt fürs erste super meine Anforderungen, bei geringen Kosten. Man weiß ja nicht wie sich der Shop entwickelt.
Einzig was mir fehlt, ist die Mobile Version der App. Was aber tur Zeit nicht so schlimm ist. Es funktioniert auch die derzeitige Version, wenn man entsprechend zoomed
Zudem lässt sich die Rechnung mit vordefinierten Designs konfigurieren. Ich glaube Änderungen oder ein eigenes Design (Einfügen Logo) ist erst mit der nächst höheren Abo Stufe möglich. Ist aber nicht schlimm, weil ich die vorgefertigten Designs für ein im Start befindlichen Shop auch schon sehr ansprechend finde.
Die App liest außerdem die Konfigurationen aus dem Shopifyeinstellungen (Mehrwertsteuer…) Es ist aber auch möglich eigene Werte zu hinterlegen.
Die ganze App habe ich jetzt noch nicht vollständig angesehen, aber mit dem was ich bisher genutzt habe bin ich sehr zufrieden.
Weiter so und bitte dran bleiben, damit ich nicht gezwungenermaßen auf eine andere App umsteigen muss LG High-On-Ai
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführliche Bewertung zu teilen! Es ist schön zu hören, wie hilfreich unser niedrigstes Paket für Sie war. Was das Design betrifft, so sind alle Design-Optionen in allen Paketen verfügbar, d.h. der Benutzer hat Zugriff auf die Frontend-Design-Optionen sowie auf den Vorlagencode der Rechnungen selbst, so dass Sie bei der Anpassung an Ihre Marke kreativ werden können.
Vielen Dank noch einmal und wenden Sie sich jederzeit an unser Support-Team, wenn Sie Hilfe benötigen :)
(TRANSLATED BY DEEPL)
Fantastic app and the support is swift and for sure goes the extra mile for you! I would recomend these to anyone needing their service!
Thank you very much for your kind review! I will be sure to pass this to our Support team :)
Very fast set-up, directly linked to the store without issues. Beautiful templates with brand colour possibilities. A lot of options to play around design-wise.
Love it already!
Thank you for taking the time out for your review! We're very proud of the design features that we currently offer. As you may have noticed, we offer multiple templates with additional design settings and we have recently released a template editing feature, allowing you to edit the template code of your invoice, giving you free reign on styling it to your brand needs :)
Die App nutzen wir für Rechnungen in unserem B2B Store. Der Support ist immer super! Alle Mitarbeiter:innen sind super freundlich und finden immer individuelle Lösungen bei Problemen. Wir sind sehr zufrieden!
Vielen Dank für Ihre nette Bewertung! Unser Team bemüht sich immer um einen persönlichen Kundenservice und ist bereit, maßgeschneiderte Lösungen für Ihre geschäftlichen Anforderungen zu besprechen :)
The Sufio team helped with EU VAT validation which is additional to the key features that the product offers.
Thank you very much for you nice feedback! Our VAT validation tool is quite important for many of our users, so we are glad to hear we could accommodate your needs.
I used this app for creating invoices in my shopify store. The app fulfilled all our requirements and the support team is very helpful in customizing the app to suit a need if the feature isn't available OOTB. -Shubhra
Thank you very much for your kind review! I'm glad we were able to apply some customizations for you, our team are always ready to help wherever we can :)
The app delivers exactly what it say's! It'd be really nice to have more options to customize the design template, however. The support team is helpful and very friendly
Thank you very much for your feedback, we really appreciate it!
Indeed, offering more options to customize our templates is something our Development team will be releasing at some point in the near future. It's getting close to final stages of development and testing, so keep an eye out for future updates!
In the meantime, our team are always here to help you make changes to your invoice, so don't hesitate to get in touch if you need assistance again in the future :)
This is a very good service, we would highly recommend it. The customer service team went above and beyond to make the invoices compliant and we had quick responses every time we contacted them.
Thank you very much! Our team work hard to get solutions to our customers in a timely manner so I'll be sure to pass on your kind words :)
Hello,
I can't seem to contact Sufo support.
I am also unable to download purchase invoices.
Can you please help me?
Thank you for leaving your feedback while you experienced some delays during our scheduled maintenance.
As explained in our email response to you, the Sufio app was undergoing a scheduled maintenance, which can lead to certain delays in accessing documents. We notified each of our users with a warning message on the app (the screenshot of which you had sent to us). Please note, this scheduled maintenance is necessary to the ongoing high performance of the app and we do our best to notify our userbase whenever these events take place.
Additionally, you mentioned you were unable to contact our Support team, but as suggested in the auto-response email, our team works Mon-Fri 9-5 CET. So your message was received with no issues, however, it just happened to arrive outside of our office hours.
We're more than happy to discuss any other queries you may have, so please reach out and let us know how we can help :)
The app is great and everything, but it is completely overpriced. There are other Apps which do the same for a fraction of the price. Can't use it having this opportunity costs, sorry.
Thank you for taking the time out to leave your honest review, our team genuinely appreciates constructive feedback!
Firstly, I’d like to explain your question about the pricing. Sufio is one of the leading invoicing apps on the Shopify App store. While there are other apps available that offer cheaper subscriptions, Sufio focuses heavily on its performance, security, and a strong customer support team. This means that certain backend processes and teams have to be put in place to make sure these factors are implemented correctly and efficiently. This allows us to provide automatic invoices for many of our users that generate thousands of orders per day.
We understand that this level of performance does not apply to every store, which is why we are always happy to discuss setting up custom plans. I have reached out to you by email already to discuss this with you and we await your response if you would like to move forward :)
We use this app for all our webshop-invoicing. The support is super helpful and can adapt their app to your processes. Works like a charm for us.
Thank you for sharing your feedback! Our team take pride in adapting to our users' needs and are always happy to discuss customizations that may be possible :)
Sehr gute und schneller Support. der Programmierer bekommt einfach alles hin und das innerhalb wenigen Stunden. Unglaublich !!!!!
Vielen Dank für Ihre netten Worte! Wir tun unser Bestes, um Ihnen so schnell wie möglich Lösungen zu bieten!
This app has been incredible for automatic invoicing. The support staff are the best of any app I've dealt with on Shopify. Thankyou!
Thank you so much for your kind feedback, our support staff will be glad to hear it :)
Excelente aplicación. Alto nivel de usabilidad. Ofrece muchas opciones de personalización. Definitivamente la recomendamos.
Nous avons ravi d’apprendre que vous avez profité nos variété des fonctionnalités et personnalisations
Great app and great support! They helped with all adjustments we wanted to make to the app and had solutions for all extra features we asked for.
Feedback like this makes our support team happy! Thanks :D
Our company only starts using the app now, so I cannot say too much about the usage yet, nevertheless I'd like to praise the support, who is very fast in responding and helpful with any requests I've had so far!
Our support team is more than happy to assist! Please don't hesitate to get in touch if you need anything else in future.
Easy automatic invoices, highly customizable and excellent customer service. I had a suggestion for the app that would help a specific problem with my store and their tech implemented it the next day. Bravo.
Very helpful team and an amazing app UI! Thank you team for the quick response, we're very happy with the service!
Feedback like this makes our design team happy. Look forward to more UI improvements later this year~!
Super App! Einfache und zuverlässige Handhabung. Wir haben im Vorfeld einige Apps ausprobiert, aber diese ist bisher mit Abstand die beste! Auch der Support ist auf höchstem Niveau, daher kann ich sie nur ans Herz legen.
Vielen Dank für die positive Bewertung!
Very nice app to make invoices look professional. Excellent support and advice from Andy at Sufio, who helped tailor my invoice to my needs. Highly recommend Sufio
We're pleased to hear you like our templates! One of Sufio's original aims was to bring great design and typography to the world of invoices.
Don't hesitate to get in touch if you need any help beautifying your documents in the future; we're here to help.
P.S. Andy says hi ;)
The best customer support I have ever experienced. They usually reply very fast, and implement custom-made changes right away.
Thank you so much! Our support team is always ready to help, so please don't hesitate to get in touch if you ever need our help again.
Very capable app. Smart UI, some useful features you probably hadn't thought about, and the support is stellar. It's very customizable under the hood, and the support team seem able to help with just about any weird invoicing requirement.
We're glad you like the app's features so far. There's a lot more exciting stuff planned for the future, and our support team will always be ready to help you with it!
We've been using Sufio almost since the beginning of our business. There hasn't been a moment when we have been dissatisfied. Their customer support and skills are top-notch. I definitely recommend Sufio to anyone who looking for an invoice app.
Thank you for the five-star review! We're happy to hear that we've met your expectations, and we hope to continue doing exactly that in the future.
Andy B. help me solving an issue with my invoices. Very fast and friendly. I tried other invoice apps but this is definitely the best.
Thanks a lot for leaving your kind comment here - we love that you think we're the best - as we believe we are! ;)
Don't hesitate to reach out to us anytime, either Michal or the rest of the team will always be there for you!
Nouveau sur cette application qui va faciliter mon quotidien. Les factures peuvent être personnalisées facilement. Le service client est disponible en quelques secondes ! Et de surcroit très efficace. Merci à Andy.B !
Nous sommes heureux que vous appréciez Sufio. Nous sommes toujours là pour vous aider si vous en avez besoin.
The app is good and so is the team, they respond very fast and solve my request ! Thank you for your service
Happy to help! You can always count on our support team to respond quickly, so don't hesitate to get in touch if you need us again in future.
App is really good, at first i thought the 50€ monthly tag was ... as most apps I have found on Shopify after using woo-commerce are expensive and don't offer really what they say. But since installing Sufio it was super easy to customise and to be honest the customer service has been exceptional. They have sorted out 3 queries for us even writing a script to show the correct payment method all via the chat option. If you are looking for a pain-free experience to be compliant with tax in the EU this is the app, will also prob install on our UK shop
Thank you very much for your extensive, positive review! We've put a lot of effort into automation, customization, and compliance, so your words of appreciation go a long way! Please feel free to contact us anytime so we can assist you with setting up your UK shop as well :)
Easy to install with clear step by step instructions.
Very nice support people taking all the time needed to solve problems which may arise. I would recommend this app!!
Thank you for taking the time to write such a positive review! We strive to make the user experience smooth, simple & enjoyable. Please feel free to contact our team anytime!
Very clean, easy to use app. The fact that I can edit an invoice is great, since this gives me the chance to add the customer's VAT number. Customer service is fast and helpful. Overall, this is a keeper ;-)
Thank you for spreading the word and taking your time to write us this positive review! We're very happy that you enjoy our services! :)
Fantastic app and amazing support! We use this app for our Shopify invoices in Spain. Need some changes done and the support team made them for us.
Greetings to Spain! ;) Muchas gracias for your review! Don't hesitate to get in touch anytime.
Great app! It is very customer-friendly and professional and it also provides excellent templates for invoices. I definitely recommend it!
Many thanks for spreading the word with your support for us! We are honoured! :)
I am very satisfied with this invoice creator. I recommend to everyone. Great plugin and great support.
And we are very grateful for your kind words and review! Thank you! :)
Very useful, efficient and the customer service deserves more than 5 stars ! Thank you so much for the excellent support !
You and all our customers deserve more than 5 stars! We feel so lucky and humbled to work with users like you. It's our pleasure to assist you with anytime at anytime. Super merci pour votre avis. :)
Fantastic customer service, Djimi has helped me many times, even with annoying questions.
Thanks a lot guys
Djimi is our tech champ! And no worries, no question is ever annoying! Keep them coming, we're here for you. Thanks for your review! :)
Greetings to Czechia!
Awesome app ! With a very reactive support team, you guys are awesome. I have a multiple languages website and sufio helped me manage multiple language invoices, very cleverly. They are very reactive and answer my request very quickly
We integrated Sufio for our Shopify account and it's really a wonderful solution for our accounting! Beautiful invoices and max automatisation! We realy really love it!
And we love love love your review! Thank you so much for taking your time to leave us your kind words! :)
Super app, très adaptée au français (contrairement à une autre app concurrente américaine) + super template + super service client. Le prix n'est pas donné mais l'application fait bien son job !
Super merci de nous avoir laissé votre avis! :) Nous sommes toujours heureux de vous aider en français. N'hésitez pas à nous demander de l'aide à tout moment.
In combo with a wholesale app this is perfect for arranging B2B and B2C in your shop. Support response is ASAP and organise a custom solution without hesitation. Worth the money.
Glad to hear you find our solution suitable for both B2B and B2C use cases! Thanks a lot for leaving us your review - we love Negroni by the way! :)