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Falling behind other invoice apps by not allowing ACH payments via Stripe or other integration. Stripe accepts ACH, Sufio only uses credit card functions from Stripe costing users a much higher transaction fee. Enabling ACH would save us 2.5%+ on all invoice payments.
Developer finally provided a great workaround to view amount due on each invoice from the home screen, hoping for quick native implementation, for now we will bookmark the special url.
The "Due" status still overrides the "Partial" status tag...maybe add a new tag that says "Partial Due"???
Clean, simple app but very basic for the cost. Can't search/filter by customer. A simple filter by customer function would be helpful. You can sort by customer/contact however we have almost 5000 customers and lots of scrolling to find the right one. If Sufio made a couple changes to their view/filter it could be awesome. Why not implement a search or filter box to find the customer???
These are simply features to implement. Not many viewing/sorting improvements seen in almost 2yrs.
Software by subscription should come with continuous improvements....not here ***in response to the Sufio reply below.....the "partial paid" status only functions until the invoice becomes "due". At that point that tag/status is lost and each invoice must be opened to check the actual status.***
Thanks so much for taking the time to leave this review. We really appreciate your honest feedback. While we’re glad to hear you find Sufio clean and simple, we’re sorry your overall experience hasn’t been as smooth or powerful as you’d hoped.
Just to clarify a few things you mentioned:
→ Sufio does support a range of invoice statuses—including created, paid, due, and partially paid—and we’ve made it easier to track these at a glance. You can see the total or amount due directly from the home screen, and use filters to sort documents by various statuses, including order and payment states.
→ We’ve also added advanced search and filtering tools. You can search by customer, product, invoice number, credit note, pro forma, and more—making it much easier to find what you need, even with a large customer base.
→ As for ACH payments—you’re absolutely right that they can offer lower fees. Unfortunately, due to Shopify’s partner terms, we’re currently unable to support ACH through Stripe in our integration. It’s something we’d love to offer, and we’re keeping a close eye on any changes that might allow us to revisit this in the future.
We know how important these kinds of features are, and we’ve been working hard to evolve Sufio into a more powerful and flexible invoicing solution. We’ve launched a lot of new features in recent years, many of which are listed on our Product News page if you’d like to check them out.
Thanks again for helping us grow and improve Sufio.
We keep getting 504 Gateway timeouts. It is very slow in the past 3-4 months and we are on verge of migrating to another app unless they can speed things up
Hi there,
We're sorry you had this issue.
Since your review was posted we have significantly upgraded our infrastructure to ensure this no longer happens.