Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

January 10, 2024

This app is exactly what I needed! Invoices to customers with itemised breakdowns of charges/taxes in a very professional and visually pleasing manner. Also, can't recommend the support higher! I wish we had the same business hours so the replies were faster, but that's just a limitation of time zones haha. Otherwise, brilliant service and I couldn't recommend higher!

The Quirky Cup Collective
Australia
6 days using the app
Sufio replied January 12, 2024

Thank you for your lovely review! Sufio prides itself on its designs as we understand invoices need to match your store's brand. I'm delighted to hear of your experience with our Support team, we strive to bring you the best solutions as soon as we can so we appreciate your understanding on the time zone limitations. We'll be here if you need anything else!

December 7, 2023

Friendly and fast customer service. They are also able to make custom changes if you need them.
Definitely recommend!

LEDVANCE Shop
Germany
3 months using the app
Sufio replied December 8, 2023

Thank you very much! We strive to bring quality customer service to our users in a timely manner and I'm glad to hear this was your experience :)

December 7, 2023

Sufio has proven indispensable for our business needs. Their unparalleled customer service has been a game-changer, effortlessly accommodating our specific requirements by swiftly implementing changes in settings. The team at Sufio goes above and beyond, ensuring a seamless and personalized experience. The user-friendly interface simplifies invoicing tasks, making it an ideal solution for businesses of all sizes. Sufio's commitment to excellence and adaptability sets them apart, fostering a strong client-app provider relationship. If you seek an invoicing app that not only meets but exceeds expectations, Sufio is the clear choice, backed by exceptional customer support.

Thrive Orthopedics
United States
2 months using the app
Sufio replied December 8, 2023

Thank you very much for taking the time to share your lovely review! We are so happy to hear about your experience with us as our team work hard to make sure we can bring custom solutions to your needs. We understand each store and its location will bring its own unique requirements, so it's important for us to make sure we can accommodate as much as possible for you.

As you mentioned, client-app relationships are so important for us and we encourage our user to reach out and discuss their concerns with our Support team. If it can be done, we'll be glad to assist!

April 21, 2024

Die App ist super. Sehr unkompliziert und es funktioniert alles schnell und ohne Probleme

Keept Simpler
Germany
16 days using the app
October 17, 2023

Does what it promises out of the box, with enough flexibility to adjust to your own needs when those arise. The team has been very helpful making both smaller and bigger adjustments based on our requirements, every time with great result. Definitely recommend!

MR MARVIS
Netherlands
Almost 2 years using the app
Sufio replied October 31, 2023

Thank you very much for your kind words! Our support team are always on hand to address any of your concerns, big or small, and will always look for custom solutions to make sure we fit seamlessly with your desired workflows.

November 7, 2023

Very efficient and user friendly app. The customer service was also very reactive and helpful when I requested a custom for my business. Thanks!

talm
France
About 2 years using the app
Sufio replied November 24, 2023

Thank you very much! Our support team work hard to be there for our users in a timely manner, as we understand the importance of our product and what it can bring to our users. Reach out any time again if you need more assistance!

March 6, 2024

Great app, great customer support!!

FOG LINEN WORK EUROPE
France
2 days using the app
Sufio replied March 19, 2024

Thank you very much, we are so happy to hear it!

December 3, 2023

The support team was great at customising the app to have an invoice tick-box in the cart which meant only people who want an invoice get one - and we only get charged for the people to tick the box! Exactly what we wanted.

High Country Salmon Ltd
New Zealand
6 days using the app
Sufio replied December 6, 2023

Thank you for kind review! We're proud to provide our users with the power to decide how Sufio works for them, so I'm delighted our custom invoice creation feature worked for you :)

November 8, 2023

Brilliant app - the team are excellent and responsive. I have had them making numerous tweaks to my requests - creating different invoice templates depending on whether it is a retail or wholesale client. Nothing is too much trouble and I have found the app has resolved many other issues - I can now easily run my wholesale and retail business alongside without the need to work arounds. Highly recommend.

Emily Nixon
United Kingdom
About 1 month using the app
Sufio replied November 24, 2023

Thank you so much for taking the time to share your review, we really appreciate it! We love to hear how helpful we have been for your business. It's Sufio's mission to fit as seamlessly as we can into your store and take away the stress of invoicing and its various demands - and we do love a challenge :)

October 26, 2023

They really fantastic and fast at implementing customisations! I had an idea to sort products on the invoice as ascending by sku number to making packing orders for the dispatch team. This was not a current option they offered but it was implemented in a matter of hours! I highly recommend Sufio!

Little Difference
New Zealand
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)